Mike Dabrowski | Page 4

Great service One thing I can say about Parks Ford of Wesley chapel they know how to treat their customers. My family and I received excellent service from salesman One thing I can say about Parks Ford of Wesley chapel they know how to treat their customers. My family and I received excellent service from salesman Mike Dabrowski. He was patient and kind with us. Mike answered all our questions with ease. More

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Never though we would buy a pick-up truck. Mr. Micheal Dabrowski and Paul Stokes made a difference in the Auto buying experienced. Mr. Dabrowski was very knowledgeable about the Ford vehicles a Mr. Micheal Dabrowski and Paul Stokes made a difference in the Auto buying experienced. Mr. Dabrowski was very knowledgeable about the Ford vehicles and different options. He very patiently and comprehensively explained the different options available between vehicles and had no reservations to take us for a test drive without being pushy or overwhelming. Mr. Stokes was very well prepared ahead of our interview with all financing option and assisted in selecting the option that was best suited for us.The vehicle was detailed and show room ready to be delivered at the time we sign the auto loan. Mr. Dabrowski easily set up the electronics to our needs, thoroughly explained the most import features and guided us to the source of additional information. My wife and I could not be more satisfied with the overall experience. Finaly never thought we will buy a truck, cant tell you how happy we are we did. We love our new F-150. More

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Excellent Experience - Finally I had searched all over the Tampa area for a 2015/16 new Ford Edge with the features I wanted and the price I could tolerate, One of the last dealers I had searched all over the Tampa area for a 2015/16 new Ford Edge with the features I wanted and the price I could tolerate, One of the last dealers that I visited was Parks Ford. The Sales staff was relatively knowledgeable and friendly. As is typical with all dealers, we had to go through several offers-counters and a parade of management to get to a deal on a new 2015 Ford Edge Titanium. I am happy with the financial arrangements, but was less than impressed by parts/service. When I bought the car I went to the Parts Department and ordered a cargo mat and a rear bumper protector. "No problem. We can get those in a day and we will call you." After a week, there was no call and I found the OEM parts on Ebay even cheaper with free shipping. I ordered them. The day after I ordered the parts Parks Sales called to follow up on the purchase of the vehicle and to see if everything was fine. I told the salesman about my disappointment with Parts Department. The very next morning I got a call from Frank Lacey (Sales Manager) saying that "This is not the way we do business and I am committed to make this right with you." He told me to bring the parts in when I received them ant Parks would install them. The parts arrived in a couple of days and I took them up to the dealer and met with Frank. He immediately had the part put on my car and he insisted that Parks Ford reimburse me for the cost of the parts that I bought. He handed me a check on the spot and apologized for the lack of follow-up by the Parts Department. I was amazed at how much they wanted to "make it right". They turned around my negative opinion to a very positive experience. I believe Parks Ford tries to do right, but every now and then there are minor issues like mine. They don't see them as minor and worked hard to make me appreciate them....and I do. Oh, also, the delivery process was typically long in the Finance Department, but Brett, the salesman who delivered the car was extremely knowledgeable and bent over backwards to make sure we knew all of the features of the Edge. Great! More

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Job well done Sarita is awesome she help me to the end and was thier for me to make sure everything pulled through, awsome team Frank keep up the good work... Sarita is awesome she help me to the end and was thier for me to make sure everything pulled through, awsome team Frank keep up the good work... They always say hard work pays off and it did thanks once again for helping me sarita and Mike I will let my family and friends know about this car dealership.... More

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Amazing Service from Top to Bottom I had recently been searching for a specific hard to find vehicle and found it at Parks Ford in Tampa, unfortunately I live in Jacksonville Florida an I had recently been searching for a specific hard to find vehicle and found it at Parks Ford in Tampa, unfortunately I live in Jacksonville Florida and was hesitant to drive all the way to Tampa to look at the vehicle and do the Financing without knowing for sure i could get into the vehicle but big thanks to Mike Dabrowski and team for working out the financing and getting the vehicle Sale Ready for me before I even drove all the way there. The finance department (Vincent Ippolito) was excellent and got me a better deal than I could have ever expected and out the door in no time. I would also like to say thank you for going beyond your call of duty in returning my rental car for me because the rental place was closed for the weekend. I will definitely be back in the future and recommend you to everyone I know. Thanks again!! More

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Great Salesman Wonderful dealership We couldn't have been more pleased with our salesman Mike. He was so knowledgeable about all aspects of our experience. It was a pleasure to work with We couldn't have been more pleased with our salesman Mike. He was so knowledgeable about all aspects of our experience. It was a pleasure to work with him. He answered ALL of our questions. All members of his team were very helpful with the whole process. I would certainly recommend Mike. He is an A+++ guy More

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