Mike Del Buono | Page 10

I had a excellent experience with premier cape cod I walk into the showroom told Leo what I am looking for and what payments I wanted and he help me though the paper work, and got me into a newer Jeep I walk into the showroom told Leo what I am looking for and what payments I wanted and he help me though the paper work, and got me into a newer Jeep with more leg room. Giovanni walk me though all of the all of the new features of the car. They both were great More

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#premierestrong I have been a premier customer since they were in Sandwich! Everyone from sales to service has always been pleasant and knowledgeable. I can't say e I have been a premier customer since they were in Sandwich! Everyone from sales to service has always been pleasant and knowledgeable. I can't say enough fantastic things about Mike Del Buono, who even as GM still takes the time to talk with my husband and I. We learned a tough lesson going off cape to look at a truck - our gut said don't do it so while at this other dealer I called Mike and basically freaked out - he never asked where we were, he just asked about the truck we were looking at and the jeep I was trading in. Needless to say we came back and Mike passed us over to Leo Laemmle and we are now the proud owners of a Dodge 2500. Leo was great and fun to work with and we look forward to continuing to work with him! I have recommended this dealer to many and will continue to do so! More

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As usual, a great experience! My family and I have bought many cars here (from the now GM Mike) but this time I used Rob. He was awesome! He listened to everything I had to say and My family and I have bought many cars here (from the now GM Mike) but this time I used Rob. He was awesome! He listened to everything I had to say and found the perfect car for me. We spoke back and fourth a few times over the course of a couple months and he wan not pushy and very informative. I live in NH and Rob set up for two (VERY NICE) gentlemen to bring my car for me. They even had all the paperwork done and ready to register! As always, it was a great experience from Premier Jeep. More

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Sweet Jeep After a very long story I have had a whirlwind, complicated and sad journey. I have been set up with a trade in of one jeep and nicely appointed with After a very long story I have had a whirlwind, complicated and sad journey. I have been set up with a trade in of one jeep and nicely appointed with another used very very sweet 2016 Jeep Grand Cherokee. To say it was an amazing experience would be an understatement. Jed Hazard in service has consistently talked me through some tough moment, been extremely gracious and straightforward and carries on with a smile. I know the mechanics are working hard behind the scenes and that Henry is the man. All the workers behind the scenes on cape cod put us back together and for that I am grateful. Mike Del Buono helped my husband and now me and has an excellent sales team. It was an efficient, friendly, pleasant experience. It is a genuine and straightforward process. Kyle Hein was an excellent salesman making my choice much easier. He was really great to work with. Daniel in service gave me a shot of confidence. Sorry to take the nicest used Jeep. It will be well loved. Lastly don’t ever lose Andrew Dent. He is the closer and made the painful part less painful. He knows his stuff. All around great experience. Thank you again. More

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Another great Premier experience This is the third car I have purchased from Premier. The first was when Joe Laham, the owner, still had his dealership in a little house on Rt 6A in S This is the third car I have purchased from Premier. The first was when Joe Laham, the owner, still had his dealership in a little house on Rt 6A in Sandwich. Back then, he personally got involved in my purchase when another brand dealership was giving me the run around as I was also trying to turn in a lease. Happy to report that Joe’s current Jeep dealership, although way bigger and modern, has not lost it’s roots. This time, in June, a friend and I visited the Hyannis location to see about a Wrangler JL for him and a Cherokee for me. We had the pleasure of working with Shane VanHeerden. At the time he was their newest associate but you would have never known. He juggled working with two customers at once with ease. Any question that couldn’t be answered right away (and there weren’t many) were promptly researched and reported back—even during afterhours and on his time off. I have purchased many new vehicles and Shane is one of my favorites. I hope he’s at Premier for a long time! He’s funny and fun to work with—making the buying process hardly a process at all! In fact, I can say that about all of the staff we worked with—from Andrew Dent in the finance office to Angel who detailed our cars. Everything was easy, pleasant and as quick as it could be. Negotiating a price at Premier is a breeze because you really don’t need to. Just note that if you use their website, that the prices posted may include rebates or incentives that you may not qualify for. They do really work with you to find every option available to you. Their prices are fair and as or even MORE competitive than larger dealerships from Boston metro Jeep dealers. Once at the point of signing papers with Andrew, there wasn’t a bit of pressure to add on extras like warranties or protection. Options were explained and you can make your choice. I actually changed my mind about purchasing the Protect All paint protection after I’d had the car for a week. I just made another fun and pleasant appointment with Andrew, paid, and Angel was able to apply the product the next day while I waited for my friend to take delivery of his new car—the first Wrangler JL two door on the Cape thanks to the guys and a little good timing! Angel clearly loves his job and gave our cars the same TLC he would give his own. In addition, we had great conversations and got super advice from Joe O’Brien and Mike Del Buono—everyone just wants you to find a car you are comfortable with. Thanks again for a great new car buying experience! Go see Shane, Andrew, and Angel—Joe Laham, you hire exceptional people and run a great business! More

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Don't go anywhere but Premier! So I have been a long time Premier customer, but never at Jeep. The end of my Mazda lease was approaching and I was looking to switch to a 4-wheel dri So I have been a long time Premier customer, but never at Jeep. The end of my Mazda lease was approaching and I was looking to switch to a 4-wheel drive car. I first stopped in and spoke with Rob a few months ago. He was so courteous, professional, and helpful. He listened to everything I wanted in a car and understood that it was not the right time for me to purchase, as I had to wait for the lease to end. He reached out to me when certain deals were going on, but never seemed pushy. He just wanted to inform me of certain options! When I reached out to him again at the end of my Mazda lease, he was more than helpful AGAIN. He sat down with me and went over all of my options for my budget. He did not pressure me into anything that was beyond my budget or my comfort level and he explained all of the ins and outs of purchasing the car in great detail. He was efficient and made the car-buying process very easy. From there, I had a tremendous experience with Andrew. They both were so professional and knowledgable. I am always in disbelief at how easy buying a car with Premier is. They are truly driven by customer satisfaction. While I was waiting for the plates, Golf showed me how to set up Bluetooth and his positive energy and helpfulness were so appreciated. I am so satisfied with my experience at Premier. Mike is the manager at the dealership and he also makes the experience truly enjoyable. The whole team at Premier is beyond professional. I cannot imagine shopping with another company. Thank you, Premier! I love my Compass!!! More

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Great buying experience We enjoyed, for once, our car buying e peridnce! No pressure or wheeling and dealing. Our salesperson, Shane, was patient and very knowledgeable abo We enjoyed, for once, our car buying e peridnce! No pressure or wheeling and dealing. Our salesperson, Shane, was patient and very knowledgeable about the vehicle we were interested in. Of course, we stopped to “just look” but... More

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Leased a brand new ram 1500 I’ve gone to premier for my last four vehicles. At premier you don’t feel pressured or obligated to move towards a specific vehicle. The staff listens I’ve gone to premier for my last four vehicles. At premier you don’t feel pressured or obligated to move towards a specific vehicle. The staff listens to your needs, and after hearing all considerations, they provide a list of potential options. Their entire staff made me feel both comfortable and heard. Additionally, premier didn’t initally have the exact model of truck I was looking for and the general manager Mike tracked one down in less than 24 hours. I inquired about a new truck on Thursday, and I was driving it home on Saturday. I love my new truck, and premier definitely has a customer for life! More

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Exceeded my expectations! After being approved for a Pacifica at another dealership off Cape, I decided to stop by my local Chrysler dealer just to see what they had. I fully e After being approved for a Pacifica at another dealership off Cape, I decided to stop by my local Chrysler dealer just to see what they had. I fully expected the vehicle to be higher priced and be more difficult to obtain financing. I was delighted to find the same one I wanted, with more amenities and better apr. Saving my husband and I from needed to take off work to travel to Boston. Shane was the most helpful and polite salesman I have ever encountered. He made the process quick, did not pressure and genuinely listened. I saved time and was able to purchase my first new vehicle that I might add is gorgeous. Having the ability to shop local is such a treat on Cape. More

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Best car buying experience ever Buying a new Jeep at premier was a great experience from start to finish. The salesman was extremely knowledgeable, experienced and transparent about Buying a new Jeep at premier was a great experience from start to finish. The salesman was extremely knowledgeable, experienced and transparent about price, and the staff at pickup couldn’t have been more welcoming and helpful. And the dealership itself is a pleasure to visit...both sales and service are clean and attractive, and all employees seem exceptionally well trained. Other dealers of all makes should visit Premier to see what a buying experience should be. More

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