Mike Del Buono | Page 2

Brought my truck in for an urgent safety recall. They told me a kit was needed but the dealership was only allowed to purchase ONE safety recall kit per month!!! Was told my vehicle would fail inspe They told me a kit was needed but the dealership was only allowed to purchase ONE safety recall kit per month!!! Was told my vehicle would fail inspection without safety recall kit installed. Nightmare! They then charged me $240.00 for an oil change and tire rotation. I’ve owned new vehicles my entire life, the truck is only one year old and has under 5k miles on it. Once I get everything straightened out I am going to a different truck brand and different dealership- what a horrible experience!!! Everything at this dealership is shady regardless of buying a new or used vehicle. Stay away from this dealership- you’ve been warned!!! More

by nordstomwg Verified Customer Verified Customer

Report | Print

Sean was very good explaining problems and contacted me when the repair was complete and ready to be picked up when the repair was complete and ready to be picked up More

by DUBBER4000 Verified Customer Verified Customer

Report | Print

They’re always very obliging you always feel comfortable sitting in there waiting room they explain what’s going on with you cheap thoroughly and so you can understand it sitting in there waiting room they explain what’s going on with you cheap thoroughly and so you can understand it More

by TheGreatDorff Verified Customer Verified Customer

Report | Print

Excellent service and great team to work with. Very friendly and attentive to all of my needs Very friendly and attentive to all of my needs More

by SFEDKFTRJ Verified Customer Verified Customer

Report | Print

Great people in the service department! They are very helpful and very friendly! Definitely recommend! They are very helpful and very friendly! Definitely recommend! More

by JRIVETT77 Verified Customer Verified Customer

Report | Print

Great experience in my new car purchase. Special shout out to OBrian who was our salesmen. Special shout out to OBrian who was our salesmen. More

by KAREN_RUTHERFORD Verified Customer Verified Customer

Report | Print

Kirk was excellent to deal with! Made the entire experience easy and painless with purchasing a Jeep. Made the entire experience easy and painless with purchasing a Jeep. More

Report | Print

Never get your car repaired here. I paid $2100 to get the brakes on my 2018 Jeep Wrangler repaired on July 12 only to have it break down again with the same exact issue over this Labo I paid $2100 to get the brakes on my 2018 Jeep Wrangler repaired on July 12 only to have it break down again with the same exact issue over this Labor Day. The second dealer told me that since Premier did not bother to replace the brake pump the brakes all had to be replaced for a second time. When I contacted Premier they told me they could do nothing unless I brought it back to them (which I could not do since the brakes were shot). I had to pay an additional $1500 to get it back in working order. I have filed a complaint with the Massachusetts Attorney General and would sue them if I had the time. Stay away!!! More

Report | Print

Dealership is great. I have purchased multiple vehicles at this dealership and all employees are outstanding. I have purchased multiple vehicles at this dealership and all employees are outstanding. More

Report | Print

Everyone was very nice, spent time showing me the features of the car, worked efficiently to make my purchase happen in my timeframe. features of the car, worked efficiently to make my purchase happen in my timeframe. More

Report | Print