Mike DiMaggio
Mike DiMaggio at Lester Glenn Ford

Mike DiMaggio

Service Manager

Lester Glenn Ford

900 Route 35
Ocean, NJ 07712

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3 Reviews
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3 Reviews

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3 Reviews of Mike DiMaggio

May 15, 2026

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Employee Rating

Theresa took great care of me at my F150s latest service. I can always depend on terrific service at Lester Glenn Ford. More

by o.c.mcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Lester Glenn Ford responded

Hi o.c.mcmahon, Thanks for sharing your experience! It’s great to hear that Theresa took excellent care of you during your recent service visit for your Ford F-150. Providing reliable, attentive service and making sure customers feel confident every time they visit is exactly what the team strives for. We truly appreciate your continued trust in Lester Glenn Ford and are glad to know you can always depend on a terrific experience with the service team. Happy Driving, The Lester Glenn Ford Team

December 11, 2024

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Employee Rating

I have purchased two pre owned ford edges from Lester Glenn in ocean The purchases were great but their service department is unacceptable. I had two reasons to use them and both were unacceptable. Mo More

by Gbelmontej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Theresa Lamer

Dec 27, 2024

Lester Glenn Ford responded

Hi Gbelmontej, Thank you for sharing your feedback. While we're thrilled to hear about your positive purchasing experiences, we regret that our service department didn't meet your expectations. We strive to provide friendly and transparent service, and it sounds like we fell short in this instance. We have shared your concerns about the service interaction and pricing with our management team and our service manager Steve has reached put to speak to you. If you'd like to discuss this further, please reach out—we’d love the opportunity to regain your trust! Happy Driving, The Lester Glenn Ford Team

Jan 08, 2025

Lester Glenn Ford responded

Hi Gbelmontej, Thank you for sharing your concerns. We're sorry to hear about your dissatisfaction with your service experience. We strive to provide accurate diagnostics and fair pricing, so it’s disappointing to hear we fell short of your expectations. We understand that our service manager Steve has been attempting to contact you via phone and email. If you'd like to discuss this further, please feel free to contaft him or email us at socialmedia@lesterglenn.com. We’d appreciate the opportunity to make things right. The Lester Glenn Ford Team

Dec 28, 2024

Gbelmontej responded

FYI. I already wrote and reviewed this service center. I was totally unsatisfied with my experience. I went to a local Firestone dealer today. Without knowing details, they reinforced my feelings your dealership service center is a total rip off and not trustworthy. Your service rep told me I need TWO shroder valves at $ !70 each when I actually only need 1 Schroder valve at a cost of $89 Your service rep told me $184 to diagnose the issue. They charged NOTHING!!! Totally unacceptable. GERARD BELMONTE

December 05, 2024

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Employee Rating

Great experience. Brian Taylor had everything ready to go when I arrived to pick up my new truck, Was on my way home with it in less than two hours. Had serviced my pr More

by dcalasci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Taylor , Dino Marino

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