Mike Elwell | Page 8

Outstanding customer service. They went above and beyond to help me with my purchase. Any questions I had very promptly answered and helped me in my decision making process. Highl They went above and beyond to help me with my purchase. Any questions I had very promptly answered and helped me in my decision making process. Highly recommend this dealer. More

by Holly L Verified Customer Verified Customer

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Park is the the primary reason I love working with Key Newcastle. Thank you, Park! Newcastle. Thank you, Park! More

by jeffrey.d.bickford Verified Customer Verified Customer

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Very easy to deal with and honest people make it a pleasure to buy a vehicle! pleasure to buy a vehicle! More

by PETERTRACIBEIER Verified Customer Verified Customer

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Service was great. On time. They gave me a brand new Jeep for a loaner car. Dorothy kept me up-to-date on the status of my vehicle. Thank you. On time. They gave me a brand new Jeep for a loaner car. Dorothy kept me up-to-date on the status of my vehicle. Thank you. More

by m.ramguy Verified Customer Verified Customer

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When it was Newcastle Chrysler owned by Randy Miller & how he treated me after how it was Bowells prior & they did me wrong I wouldn't of been back. Randy Miller & his crew were great. Randy filled me o how he treated me after how it was Bowells prior & they did me wrong I wouldn't of been back. Randy Miller & his crew were great. Randy filled me on on Keys & they're folks. I'm still begin treat great & very helpful crew More

by DNH1 Verified Customer Verified Customer

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Was in for a inspection and oil change. glue from old sticker smeared on windshield,and grease/oil smudges and fingerprints all over hood and driver side front fender! I remember when mechan glue from old sticker smeared on windshield,and grease/oil smudges and fingerprints all over hood and driver side front fender! I remember when mechanic placed a protective cover over the fender when working under the hood! Took an hour and a half to do the oil change and inspection and the mechanic didn’t seem to respect other people’s property. Been a customer for many years and have purchased many vehicles at this dealership! I guess the days of customer loyalty are not what they used to be……probably will continue to do business with key, but not because they stand out like they used to in a customer service way. They have not been that type of dealership since it was sold to KEY auto group More

by JUSTONEGUY Verified Customer Verified Customer

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Very good people there, they're not your typical "salesman" that you find in these big dealerships that try to give you all the reasons you should buy from them. it is a nice relaxing atmosphere to "salesman" that you find in these big dealerships that try to give you all the reasons you should buy from them. it is a nice relaxing atmosphere to do business in. More

by ALJOANNIE Verified Customer Verified Customer

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We told them what we wanted and they made it happen quickly and easily. Very positive experience quickly and easily. Very positive experience More

by poobit Verified Customer Verified Customer

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Dealership took the time to go over my purchase and quickly detailed it as well. quickly detailed it as well. More

by dalergrass Verified Customer Verified Customer

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Great service! Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary, snacks and beverages. They were so yummy. It was also nice to see Mike in stuff sales. More

by m.ramguy Verified Customer Verified Customer

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