Mike Elwell | Page 9

The folks I dealt with were efficient, friendly and attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturin attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturing issue vs. a dealer issue. One note to dealership that should be covered. Roadside assistance is only good for 15 miles. Not very good in a rural state. Second, SOS is satellite driven. If they transfer to roadside assistance and you are in a lack of cell coverage area, the call will drop. They must stay on the line for call to continue More

by vulcanguy77 Verified Customer Verified Customer

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Everyone at Newcastle Key Jeep was awesome. Appreciate them taking the time to walk us through everything. Mike, Mike, Andrew and Jamie were great. Thanks again. Appreciate them taking the time to walk us through everything. Mike, Mike, Andrew and Jamie were great. Thanks again. More

by DSBART640 Verified Customer Verified Customer

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They made buying the car I wanted an easy and efficient process. I would go there again. process. I would go there again. More

by jimigreene207 Verified Customer Verified Customer

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Everyone at this dealership is extremely helpful and friendly, especially Mike Elwell. Mike made the process really easy. He went over all the features on our new car. Also helped setting up the dodge a friendly, especially Mike Elwell. Mike made the process really easy. He went over all the features on our new car. Also helped setting up the dodge application ( website) for our car. More

by KLS94 Verified Customer Verified Customer

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Was lied to about an add in package and what it entailed. When came time to use it, was told it never existed and that no one would have said otherwise. The salesman’s and manager who sold us the car refuse When came time to use it, was told it never existed and that no one would have said otherwise. The salesman’s and manager who sold us the car refuse to talk to us, always someone who wasn’t involved. Will never give them my business or recommend them again. It’s too bad because otherwise it was a wonderful process. More

by justin.m.basinger Verified Customer Verified Customer

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Very welcoming environment. Not pushy, and willing to work with their customers. Would recommend this dealership. Not pushy, and willing to work with their customers. Would recommend this dealership. More

by TAYLOR.PIERPONT97 Verified Customer Verified Customer

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One of the best car buying experiences I've had. Jamie and his crew did everything possible to help me find the vehicle I was looking for. Would absolutely recommend to anyone. Jamie and his crew did everything possible to help me find the vehicle I was looking for. Would absolutely recommend to anyone. More

by KBOB Verified Customer Verified Customer

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Very easy, simple. Did exactly what they said. Excellent experience, will definitely be back for next vehicle. Did exactly what they said. Excellent experience, will definitely be back for next vehicle. More

by dry333 Verified Customer Verified Customer

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They made the process less stressful. Very fair deal and good customer service. Highly recommend this dealership. Very fair deal and good customer service. Highly recommend this dealership. More

by Apcjr67 Verified Customer Verified Customer

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Much improvement has been made in the waiting area since my last visit and the service was conducted promptly. my last visit and the service was conducted promptly. More

by nrpinc Verified Customer Verified Customer

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