We have been going to Stone Mountain Nissan for about
seven years. The service has always been impeccable, professional, and courteous. We wouldn’t think of going anywhere else. We’re on car number five
seven years. The service has always been impeccable, professional, and courteous. We wouldn’t think of going anywhere else. We’re on car number five from Stone Mountain Nissan. we have dealt with every department from service to sales to admin to the management and they really feel like family.
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by LDENISEJOHNSON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
tanzeel Shahed, Antionio Smith, Bob White, Heath
Dec 10, 2022 -
Stone Mountain Nissan responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The people are friendly and professional
Exceptional
service from Michael E. The dealership does however need more training on Electric Vehicles as hardly anyone but Michael was able to assist with som
service from Michael E. The dealership does however need more training on Electric Vehicles as hardly anyone but Michael was able to assist with some aspects, but even he did not know enough to address my EV issues for the Leaf EV I purchased.
Still waiting on my EVGO free charging network card/ID number .
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by Mary G.
Verified Customer
Verified Customer
Dec 03, 2022 -
Stone Mountain Nissan responded
Hi Mary, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (678) 971-3361 to share more details about your visit so we can make things right.
Very polite and did not hold me up and listed to what I
had to say.
had to say.
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by renee_browne
Verified Customer
Verified Customer
Other Employees Tagged:
Ricardo Shepherd
Dec 02, 2022 -
Stone Mountain Nissan responded
Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Dec 02, 2022 -
renee_browne responded
You are very welcome. Have a great day!
Good place to get your car look at friendly people fast
service good customer service
service good customer service
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by JBERRY28
Verified Customer
Verified Customer
Other Employees Tagged:
Shayna Keyes, Don Riley
Nov 07, 2022 -
Stone Mountain Nissan responded
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great service with Stone Mountain Nissan, hands down my
number one parts, repair & maintenance services location. They are very professional very reliable auto repair service center for Nissan, I get every
number one parts, repair & maintenance services location. They are very professional very reliable auto repair service center for Nissan, I get everything done for my Nissan Altima from head light assembly, bulbs, battery, disk brakes or pads, rotor kit for rear and front brakes. Also super time management on getting you in and out when doing regular maintenance schedule service for replacing spark plugs, brake fluid, engine and transmission oil change, cabin and engine air filter replacement also tire replacement, tire rotation or tire balance.
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by ISAAC_DENNIS
Verified Customer
Verified Customer
Other Employees Tagged:
Eric Campbell, tanzeel Shahed, Antionio Smith, Heath Wages
Nov 01, 2022 -
Stone Mountain Nissan responded
Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Nov 04, 2022 -
ISAAC_DENNIS responded
I do require extra help, from your team, can you please help me with the Nissan Altima Headlamp defect. I been waiting for quite some time to get my headlamps replaced, it will be nice to get a courtesy update once in a while so I know the status.
VIN: 1N4AL3AP9FC578281
Claim#
4: NIZ-12195938701-1786786
Isaac ONeal Dennis
1626 Hidden Hills Pkwy
Stone Min, GA 30088-3816
DJ provide excellent service, he took ownership off my
concern. He was courteous, knowledgeable and professional. Thank you!
concern. He was courteous, knowledgeable and professional. Thank you!
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by OWOVIC
Verified Customer
Verified Customer
Other Employees Tagged:
Carroll Braddy, Brad
Oct 20, 2022 -
Stone Mountain Nissan responded
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The people at this dealership are so nice and they really
work hard to make sure you get what you are looking for….thanks so much and shots out to Mike for his hard work.
work hard to make sure you get what you are looking for….thanks so much and shots out to Mike for his hard work.
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by GREEN.VICTORIA227.VG
Verified Customer
Verified Customer
Other Employees Tagged:
Steve White
Oct 20, 2022 -
Stone Mountain Nissan responded
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Oct 25, 2022 -
GREEN.VICTORIA227.VG responded
The people there were so nice and friendly
Honest and direct about the situation.
.Thank you..I felt good leaving with knowledgeable understanding.
.Thank you..I felt good leaving with knowledgeable understanding.
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by goldy1210
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Facey,
Daron Owens
, Kathy Acosta, Eric Campbell, Shayna Keyes, Jeremy Lee, Don Riley, tanzeel Shahed, Ricardo Shepherd
Aug 28, 2022 -
Stone Mountain Nissan responded
Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Service was great and I will use this service center next
time my car needs servicing.
time my car needs servicing.
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by CATHERINEMASON
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Facey,
Daron Owens
, Kathy Acosta, Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed, Ricardo Shepherd
Aug 15, 2022 -
Stone Mountain Nissan responded
Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!
We bought two cars in the past because the
representatives are courteous and knowledgeable and they help us find the car we wanted that fits in our budget. We did not leave frustrated with a c
representatives are courteous and knowledgeable and they help us find the car we wanted that fits in our budget. We did not leave frustrated with a car note we can't afford due to pressure from the sales rep. Oh, the service department was great!
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by Sll
Verified Customer
Verified Customer
Other Employees Tagged:
Shayna Keyes, Don Riley
Aug 02, 2022 -
Stone Mountain Nissan responded
Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!