Mike Fales | Page 11

Really great experience overall. From the time we walked in we were treated with respect and professional. We were pleased with our buying experience and would gladly recommend to anyone. in we were treated with respect and professional. We were pleased with our buying experience and would gladly recommend to anyone. More

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Glenbrook Dodge has been great to work with. I definitely would recommend this dealership to others. Friendly kind people work here. My salesman Mike Fales treated me right. Thanks again would recommend this dealership to others. Friendly kind people work here. My salesman Mike Fales treated me right. Thanks again More

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So happy about our recent experience with this dealer. Our salesman, Mike Fales, spent a ton of time with us and then worked so hard to meet our financial needs. My husband got his dream car and I am thri Our salesman, Mike Fales, spent a ton of time with us and then worked so hard to meet our financial needs. My husband got his dream car and I am thrilled to see the smile on his face. Both of us are recommending this dealer and Mike Fales. More

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Came in to discuss lease buyout options; numbers ended up being way to high, but Mike came through in a big way! Thank you so much! being way to high, but Mike came through in a big way! Thank you so much! More

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Worked well with cleanliness amid the Covid-19 pandemic. Salesman was very helpful and had good knowledge of the vehicles. Could have offered me floor mats though. Salesman was very helpful and had good knowledge of the vehicles. Could have offered me floor mats though. More

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my experience with the dealership was not that good. The salesman was helpful but I wish we would have went though more on the car because there were several boxes in the trunk of the car that he didn’t kno salesman was helpful but I wish we would have went though more on the car because there were several boxes in the trunk of the car that he didn’t know what they were. After researching what they were they were supposed to be installed by the dealership but they were not. When dealing with the finance department I feel like he thought we were scammers. I brought the info that was required per talking with the salesman but didn’t end up be sufficient which was upsetting after having to drive 7.5 hours to get to the dealership and having to get a hotel and wait till the next day when they told use it would be a short less than an hour process to be done and out but instead turns into a three hour wait in the waiting room. This was far from the experience I was anticipating. I was so excited to buy my first hellcat charger and thought it would be a fun and memorable experience but turned out to be far from that. They didn’t go into much detail on the car for warranty it ended up feeling like now we have your money you can get out and leave. I feel very under valued as a customer for the amount of effort put into buying this vehicle and the price tag it came with. More

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Our sales guy was on point ! Would highly recommend him !! He was fun, upfront, honest, respectful, and most importantly made it an easy process from start to finish! !! He was fun, upfront, honest, respectful, and most importantly made it an easy process from start to finish! More

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Mike is as fantastic working around my very hectic schedule couldn’t ask for a better person to guide us thru the car buying process! schedule couldn’t ask for a better person to guide us thru the car buying process! More

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Mike was very knowledgeable and straight forward. He spent time with us showing all the features on a used vehicle. It was a pleasure working with him. spent time with us showing all the features on a used vehicle. It was a pleasure working with him. More

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Very honest and easy to work with. Overall a great vehicle buying experience! 10/10 I would recommend, and come back for future purchases. Thanks! vehicle buying experience! 10/10 I would recommend, and come back for future purchases. Thanks! More

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