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Mike Ferrett
285 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
18 yrs, 9 mos
Industry Experience
21 yrs, 10 mos
Languages Spoken
English
285 Reviews
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285 Reviews of Mike Ferrett
December 22, 2025
Kara was a very friendly and knowledgeable sales person and helped me with the choices and options I had. She even put a big red bow on my car for me - which was so very thoughtful! and helped me with the choices and options I had. She even put a big red bow on my car for me - which was so very thoughtful! More
by grendow502
Verified CustomerOther Employees Tagged: Jeremy McClish
October 26, 2025
This dealership was awesome! From the first interaction over the phone, to the moment we walked out with keys. Thank you Seth and Michael for a pleasant experience. We will defin From the first interaction over the phone, to the moment we walked out with keys. Thank you Seth and Michael for a pleasant experience. We will definitely be bringing our business here again as well as refer our friends and family. Thank you guys ! More
by KAITLYN_PEGUERO
Other Employees Tagged: Seth!!!
October 18, 2025
Excellent service, they were the first dealer I went to and after seeing four to five other places they were the dealer I ended up going with. Loved working with Sam, he answered all our questions and brok and after seeing four to five other places they were the dealer I ended up going with. Loved working with Sam, he answered all our questions and broke down the numbers for us. Also enjoyed working with Mike when it came time to close. Great folks and would recommend to family and friends. More
by jomayramontalvo
Other Employees Tagged: Sam Dakdouk
October 11, 2025
narrowed down my vehicle choices and made final decisions w victory. morgan was great. sam was great. mike finance was great. vehicle is wonderful. glad that i came in. keep up the great work. no pressure. n w victory. morgan was great. sam was great. mike finance was great. vehicle is wonderful. glad that i came in. keep up the great work. no pressure. no fussing. just streamlined and a great experience More
by IENS_BK
Other Employees Tagged: Anastasia Kaluszyk, Sam Dakdouk , morgan!
October 06, 2025
The sales person was very friendly and the dealership was trustworthy. I was very happy.. Thank you trustworthy. I was very happy.. Thank you More
by Huymnguyen72
Other Employees Tagged: Sam Dakdouk
September 24, 2025
Everyone was very helpful and it was a enjoyable purchase of my new vehicle. I was given an amazing deal for my new Kia telluride SUV. I love it highly recommend this place. They do not look down on you as a of my new vehicle. I was given an amazing deal for my new Kia telluride SUV. I love it highly recommend this place. They do not look down on you as a woman coming in to buy to take advantage of you. More
by KGSMILES2004
September 18, 2025
Mike in Finance was Awesome very professional and informative and Anastasia was great very personable and very knowledgeable. Thank you to them both!!!! informative and Anastasia was great very personable and very knowledgeable. Thank you to them both!!!! More
by caroleg621
Other Employees Tagged: Anastasia Kaluszyk
July 19, 2025
Very very welcoming personnel. I was very satisfied, I got exactly what I wanted from the dealers.. I was very satisfied, I got exactly what I wanted from the dealers.. More
by alassane1
Other Employees Tagged: Anastasia Kaluszyk
Dealership Inventory (291 Vehicles)
2026 Toyota Grand Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
