Mike Galvan | Page 2

Not only Excellent Customer Service, Exceptional Service I purchased a used 2008 Ford F 150 form Chris Dworshack at Atchley. Chris was great and the sale went without a hitch. I purchased the Ford ESP Powe I purchased a used 2008 Ford F 150 form Chris Dworshack at Atchley. Chris was great and the sale went without a hitch. I purchased the Ford ESP Powertrain Warranty with this truck. After driving the truck for a couple weeks, i noticed some engine noise and took it in for service. No engine codes and the service guys said it sounded normal. Drove it another couple weeks and still had the engine noise, took it back again and still no engine codes or anything obvious. Asked them if they would be able to look at the engine, which requires tearing it apart. They agreed. Mike Galvin, Jim Bier, and Dennis Z. all treated me exceptionally well. Keep in mind this is only an 18k used truck. They did not had to cater to me like they did, but they did. Jim and the service department worked hard on finding the problem but could not see anything obvious so they worked with Ford ESP to get my engine replaced. This is no small feat from what I have read and it takes a good service department to get this done. They got it done and I am an extremely satisfied customer. You guys rock! More

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The BEST service I have never wrote a review, but this one I needed to, because of how impressed I was with this company. I first talked to Mike Galvin, told him exact I have never wrote a review, but this one I needed to, because of how impressed I was with this company. I first talked to Mike Galvin, told him exactly what we where looking for in a vehicle. Right away he said I have the perfect truck for you guys. Then he told me to come down and talk to Ron Archer. He was the most easy going, and helpful in all kinds of ways. There was no stress at all, not once.. He did what we asked and never questioned or anything. Friendly guy and made us feel good. I tell you what, I might not be a Ford girl, but I will be one know. This truly is the place to go for wanting awesome service. I will be going to them and Ron from here on out...Couldn't say enough about this place and Ron. More

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2015 Blue Jeans Metallic F150 EcoBoost Best Ford dealership in Omaha. Sean Lam is a great Salesman go see him for your next vehicle. Also thank you Mike Galvan and Paul Adams. Your sales an Best Ford dealership in Omaha. Sean Lam is a great Salesman go see him for your next vehicle. Also thank you Mike Galvan and Paul Adams. Your sales and service department are the best hands down. More

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service Excellent! Never dissatisfied. Treat you like family. I bought from Atchley service with Atchley and would never take it any other place. Salesforce h Excellent! Never dissatisfied. Treat you like family. I bought from Atchley service with Atchley and would never take it any other place. Salesforce honest service folks follow up every step of the way. More

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TURBO TROUBLE I BROUGHT MY F-150 IN TO CHECK OUT THE TURBO'S AND FOUND OUT THAT MY TAILPIPE HAD BEEN KINKED SOMEHOW. SERVICE PERSONNEL SUGGESTED CUTTING KINKED PORT I BROUGHT MY F-150 IN TO CHECK OUT THE TURBO'S AND FOUND OUT THAT MY TAILPIPE HAD BEEN KINKED SOMEHOW. SERVICE PERSONNEL SUGGESTED CUTTING KINKED PORTION OFF. DID THAT AND THEY THEN WASHED MY TRUCK WHICH I CERTAINLY DIDN'T EXPECT! I DON'T KNOW WHO SUGGESTED THAT BUT I SURELY APPRECIATED IT!! THANKS FOLKS! BRAVO ZULU TO YOU ALL!1 More

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Service Just want to say thanks to Jessie in the service department and her team for always being able to get my truck serviced and out in a quick manner. You Just want to say thanks to Jessie in the service department and her team for always being able to get my truck serviced and out in a quick manner. You have always been good to me and I really appreciate great customer service. It's such a dying service. Thanks Atchely Ford for having employees who care. Kurt More

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Excellent service. Nick facilitated a fast, seamless deal. Mike got right to the bottom line and eliminated the need to haggle. I will do business at Atchley again. deal. Mike got right to the bottom line and eliminated the need to haggle. I will do business at Atchley again. More

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Dianne and The sales manager Mike are wonderful to work with!! They made everything quick and easy and found the right car for me! Absolutely amazing experience at Atchley Ford. Will definitely be buying with!! They made everything quick and easy and found the right car for me! Absolutely amazing experience at Atchley Ford. Will definitely be buying more vehicles from them. As well as sending friends and family ! You guys rock! More

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My buying experience was great. Everyone treated me fairly and they really knew what they were doing. I would suggest Atchley to anyone buying a new Ford. fairly and they really knew what they were doing. I would suggest Atchley to anyone buying a new Ford. More

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I bought my Ford 500 from Mike Galvan back in 2006. I e-mailed him on October 9th asking him if he would be available Thursday night, October 11th. He got back to me within an hour letting me know his s e-mailed him on October 9th asking him if he would be available Thursday night, October 11th. He got back to me within an hour letting me know his schedule. My wife and I showed up to drive a 2013 Ford Escape which I had researched online. Mike had a younger sales rep, Mike McGuire, show us the car. He spent 1/2 hour going over the features of the car and answering numerous questions about the car. There were no "I don't know" answers from the rep. We drove the Escape for about 15 minutes. When we arrived back at the dealership Mike Galvan asked us if we would like a price for the Escape. I told him that it wasn't necessary since I planned to look at a couple more SUVs. He indicated that pricing the vehicle would be no problem, and he gave me a price in about 5 minutes as he looked over his numbers. When he showed me the price that he had arrived at, I was a bit shocked as the price was $1,300 lower than Edmunds.com had estimated. I told both Mikes that I would let them know by Saturday, and they agreed. There was no hard sell or arbitrary time limits set for the price. Thus, I went home to think about the car. The next day, Friday, I e-mailed Mike Galvan, telling him that I would purchase the car on Saturday as long as I didn't have to sit through the "Undercoating," Fabric Protector," and "Extended Warranty" speech by the finance guy. Mike agreed, and when I came in on Saturday, Mike lived up to his word. We were in and out of the Finance office in 15 minutes. Mike McGuire showed me the Sync feature and set up the account for me. The entire buying experience on Saturday lasted an hour. Why do I recommend Mike Galvan and Atchley Ford: 1) Excellent Price 2) No Hard Sell 3) No pressure to buy the extra services 4) The best experience I have had buying a new car I would highly recommend Atchley Ford. More

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