Mike Garas

Nucar VW gave us a great experience with my wife new Tiguan a few months ago and I decided to see what you could do for me and my 2023 Atlas. Overall the experience was positive aside from the frustrati Tiguan a few months ago and I decided to see what you could do for me and my 2023 Atlas. Overall the experience was positive aside from the frustrations that incurred during the negotiations process and the detailing of the vehicle upon delivery. On the day I signed papers the new Atlas was shown to me and I expressed concern because the exterior was clearly not maintained and was exposed to the elements and was going to require significant effort to get it to showroom condition. I was assured by my sales rep that they would take care of it. When I picked up my new vehicle it looked pretty decent but there were crevices where salt and dirt had deposited. Upon closer inspection when I got the vehicle home there were scratches in the finish as well as swirling on the vehicle hood. When I addressed this with Nucar the response I got was that a lot of cars come that way from the factory and there’s not much they can do about it. More

by steven.healey Verified Customer Verified Customer

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Christopher was outstanding! Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it d Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it done on this oil change and tire rotation visit. No problem recommending Nucar Volkswagen of Norwood for service and/or purchasing a new ride! Keep up the great customer service! More

by davidjcford Verified Customer Verified Customer

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I was greeted when I walked in to the dealership. I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! More

by tmurphy67 Verified Customer Verified Customer

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Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right When i was having problems withbmy ourchase tbey made sure to make it right More

by PEPINFAMILY228 Verified Customer Verified Customer

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I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience. More

by DONHALESHOUSE Verified Customer Verified Customer

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Excellent customer service the service associate was knowledgeable and fair minded looking out for our best interest when selecting service options. knowledgeable and fair minded looking out for our best interest when selecting service options. More

by davidjcford Verified Customer Verified Customer

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It was a good experience I had with this dealership . The service was well done I will encourage any friend to use them The service was well done I will encourage any friend to use them More

by DUVILM07 Verified Customer Verified Customer

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I had an amazing experience with Nucar! I would recommend them. Great service all around. Thank you for making my experience worthwhile! I would recommend them. Great service all around. Thank you for making my experience worthwhile! More

by ldeandrade Verified Customer Verified Customer

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I don’t know what to write besides good service in sales but I never did get the breakdown invoice I’ve been requesting. Great car! but I never did get the breakdown invoice I’ve been requesting. Great car! More

by Barb1122 Verified Customer Verified Customer

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Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire Verified Customer Verified Customer

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