Mike Gunn

I was familiar with Tom Bannen because my parents had purchased several vehicles. When it came time for me, I looked Tom Bannen up (among others). Due to our living in Smyrna, we first approached a purchased several vehicles. When it came time for me, I looked Tom Bannen up (among others). Due to our living in Smyrna, we first approached a local dealership and received a disappointing, very high pressure 'bait and switch' tactic. Arriving home after that ordeal, I had received a pleasant email from Mike Gunn who 'laid all his cards on the table' with a quote and invitation to take a look. We took him up on it the next day. We were immediately impressed with the building, the inventory, the friendliness, and the professionalism. An interesting point, is that the building itself spoke of 'nothing to hide' with all the offices made of glass. There wasn't low pressure. There was NO PRESSURE. We worked with Melissa Bozeman, and Mike Gunn stopped multiple times to see if he could be of assistance. Melissa showed us the lot and we took a vehicle out for a test drive. We were satisfied with our choice and began the paperwork to purchase. While the paperwork was being processed, and my husband was about to put the final signature down, I spied a different vehicle on the lot and asked my husband to come see. The ink was not even dry when my husband asked Melissa if we could test drive the blue Equinox!!! With a simple look of amazement and a couple of blinks, Melissa said: "okay, let me get the keys." After the drive and my squeals of excitement, Melissa tore up the old paperwork (among many other processes she had to undo), and rewrote a contract for our new car!! My husband and I are not difficult people to satisfy, but a purchase of this magnitude (for us) had to be correct. Mike Gunn and Melissa Bozeman never once made us feel bad for the last second 'switch-a-roo' we pulled, and we are so very, very, very happy with our little girl who now sits safely in our garage. Thank you Tom Bannen for being the best!!! As an aside, that high pressure salesman from our first attempt has called MULTIPLE times in an effort to get our business back. To point out another difference, I believe that Tom Bannen would never resort to what I consider harassing phone calls with promises of 'rock bottom deals' and all the free chocolates I want. Ugh. Suffice to say, without the stereotypical 'used car salesman' experience, we would not have had the 'rock bottom deal' baseline with which to compare our outstanding experience with Tom Bannen, specifically Melissa ('Missy') and Mike. Thank you again for being the very best in your field, and without having to say so, I will: "We will refer everyone we know to Tom Bannen due to our wonderful experience, and, of course, due business with you again." Mark Hohnhorst and Stephanie Classen More

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We love Tom Bannen Chevrolet and consider them to be family. This is our third vehicle purchase with TBC in the past 15 years, and they have ALWAYS made every effort to ensure that we are taken care of. family. This is our third vehicle purchase with TBC in the past 15 years, and they have ALWAYS made every effort to ensure that we are taken care of. I highly recommend this dealership and would not consider going anywhere else. More

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Experience at Tom Bannen was perfect. We came to the dealership to look at lease options on Acadias. That is where we met Jason Hinkle. We expressed to Jason our desire to lease an Acadia. Most salesmen dealership to look at lease options on Acadias. That is where we met Jason Hinkle. We expressed to Jason our desire to lease an Acadia. Most salesmen would have blown us off the instant they heard "lease," but not Jason. He was very friendly and inviting and even though he did not know everything about leasing, he made it a point to find out everything we needed to know. We returned a week or so later, and were able to get our lease on an Acadia. I would highly recommend this dealership to anyone needing a car. From my conversations with Mike Gunn about our alma mater, to the no "gray area" numbers that Craig Armstrong provided, the staff went above and beyond to not only accomodate my wife and I, but our one year old son that had to come with us during the purchase. Tom Bannen makes you feel like you are a part of their family, and I will go back there just for that reason alone. More

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I rate the dealership of Tom Bannen an A+++++++for Excellent Dealership! Even today, I still continue to praise them for making my car buying experience a good one on July 9, 2012. There were two spe Excellent Dealership! Even today, I still continue to praise them for making my car buying experience a good one on July 9, 2012. There were two special gentlemen that played a huge role with helping me to reach my goal. The first one is Mike Gunn. He was the one that sent me all of the necessary information through email on choices of selections of cars as well as helping me to get started with the pre-qualifying first. I really appreciate him, because he would always follow back up to make sure that everything was going well. Then next, he introduced me to salesman Roger Grigsby, who is absolutely the best salesman ever. I like the fact that he took the time to help me decide exactly what I was looking for in a car, as far as the total package, as well as making sure that I stayed in the budget too! Mike Gunn and Roger Grigsby are great, and I think that they both are great assets to the Tom Bannen Team. So if you are in the market for purchasing/leasing a new or used car, I certainly recommend Tom Bannen Dealership!!!! They have a great team that specializes in making your car dreams/expectations a reality.... Yours Truly, An Absolute Satisfied Customer! More

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I recently purchased a 2012 Chevy Tahoe from Matt Sparks and so far we love the vehicle. Matt was very nice and helpful throughout the entire experience. He went above and beyond in making the deal happen. and so far we love the vehicle. Matt was very nice and helpful throughout the entire experience. He went above and beyond in making the deal happen. Not only was he helpful during the sale but he also has followed up to make sure I am still happy and to see if there was anything else he could do. Not only was Matt a great salesman but the entire Tom Bannen team made my wife and myself feel appreciated! I would recommend Tom Bannen and Matt Sparks to anyone looking to purchase a GM vehicle! More

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Everyone that we talked wo while we were at the dealership was friendly and patient with me. I felt that Harvey and Mike wanted to make me happy in addition to selling me a car. dealership was friendly and patient with me. I felt that Harvey and Mike wanted to make me happy in addition to selling me a car. More

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My experience with Tom Bannen Chevrolet was great. I have been to several dealerships in my area and none were as honest and helpful as Tom Bannen. I told them exactly what I was looking for and wanted have been to several dealerships in my area and none were as honest and helpful as Tom Bannen. I told them exactly what I was looking for and wanted to know if they could help me before I made the long drive over. And they were able to give me what the local dealerships did not "honesty". I will defintely come back when I purchase my next vehicle and refer my friends. More

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