Mike Heffley

Awesome experience Great experience! I had researched the Eos before I came in and just planned to test drive but experience was too good to refuse! Mike was so helpfu Great experience! I had researched the Eos before I came in and just planned to test drive but experience was too good to refuse! Mike was so helpful but never made me feel pressured. Offer was fair and everyone I dealt with was super professional. Mike gave me a lot of time and space to make my decision! No regrets! More

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I actually purchased a Mazda but couldn't figure out where to rate that so here I am. It was a great experience. I went there after totaling my car in an accident and from my first trip Mike was great t where to rate that so here I am. It was a great experience. I went there after totaling my car in an accident and from my first trip Mike was great to work with and very no pressure. It was my first time purchasing a new car, but I would do it again from Mike. The experience was not without issue, there were some delays with the inspection and the plate, but they did everything to smooth out any issue, and I think they did a good job. I'll recommend Mike and Cochran VW/Mazda to anyone who asks. More

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Mike Heffley and his colleagues were helpful and thorough without any pressure to buy. I was able to spend considerable time actually driving and sitting in cars instead of listening through upsale pitches. without any pressure to buy. I was able to spend considerable time actually driving and sitting in cars instead of listening through upsale pitches. They accepted my parameters for the car I wanted at face value. My only suggestion would be to introduce the idea of purchasing the extra warranty coverage earlier in the process (it was presented during financing and signing). It would be good for customers to have more time to consider the extra purchase. More

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I recently purchased my new Jetta from #1Cochran Volkswagen and I love it! Best car buying experience I've had! I was referred to working with Mike Heffley by a friend/co worker and they were right Volkswagen and I love it! Best car buying experience I've had! I was referred to working with Mike Heffley by a friend/co worker and they were right...extremely professional, knowledgable and courteous! We all know how the whole "car buying experience" can seem more like a chore, however, Mike made it easy and enjoyable! I would definitely recommend anyone looking to buy a car to ask for him! Five stars all around! Thanks again Mike! More

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Mike was absolutely wonderful. He was very knowledgeable about both the Mazda and VW's I was interested in. Mike was very personable and easy to work with. And was very prompt to get back to me with informa about both the Mazda and VW's I was interested in. Mike was very personable and easy to work with. And was very prompt to get back to me with information. Scott was quick to wrap up the deal- fastest car buying experience ever!!! More

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We went to Cochran initially for a Mazda, and after a test drive, we decided it wasn't the vehicle for us. We then asked to drive a VW Jetta, and Mike assisted us. He was not pushy and didn't try to sway test drive, we decided it wasn't the vehicle for us. We then asked to drive a VW Jetta, and Mike assisted us. He was not pushy and didn't try to sway us any particular way. He gave us valuable information on both vehicles, and allowed us to make our choice. He was even kind enough to check on a car at a completely different lot, on a brand that he doesn't typically sell on his lot (Subaru). I thought that was a wonderful feature of Cochran, the ability to work with a salesman you like, but pick from all their other lots (if you need to.) Nonetheless, Mike Heffley was refreshing and a nice person who didn't apply pressure to our sale. He was conversational and informative. We really enjoyed our experience at Cochran, and mostly that is because of Mike. The sales manager was very helpful and friendly too. My husband and I have purchased vehicles in the area from Baierl, Kenny Ross, and Moon Township Honda-- all providing less than desirable experiences. Those of which made us never want to return to a dealership. After our experience at Cochran, we will continue to give good reviews and recommend Mike, to friends and other people in search of a car. I am very impressed with our service at Cochran, and when we need another vehicle in the future, we will definitely return. Thank you kindly. More

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I'm always hesitant to walk into a car dealership, however, this was the first time the experience wasn't an "old-school" in your face back and forth pricing game. Mike is great to work with. He has i however, this was the first time the experience wasn't an "old-school" in your face back and forth pricing game. Mike is great to work with. He has integrity and truly represents the company well. From new purchase to service, he has helped make it a simple, easy and pleasurable experience. All other dealerships should follow #1 Cocheran's VW lead! More

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Mike and Scott both went way above and beyond for me to get me the deal that I wanted and made sure my experience was awesome from the moment I walked in the door. I appreciated the little things that were get me the deal that I wanted and made sure my experience was awesome from the moment I walked in the door. I appreciated the little things that were done to make me feel comfortable and I would definitely recommend them to anyone in the market for a vehicle. I can't thank them enough. More

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From the moment I set foot on the lot, everyone was exceedingly helpful and eager to see that I got the vehicle I wanted, without being the typical overbearing or pushy car salesman. Aside from being exceedingly helpful and eager to see that I got the vehicle I wanted, without being the typical overbearing or pushy car salesman. Aside from being helpful, they were absolutely great at being hospitable by offering soda or water. Little things go a long way! Thanks! More

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Very good cooperation among sales staff. E.J. Wheeler in service department was most helpful in explaining maintenance schedule for different automobile choices. Minimal haggling;detailed description as to service department was most helpful in explaining maintenance schedule for different automobile choices. Minimal haggling;detailed description as to how purchase price and trade-in numbers were calculated. Mike Heffley was very conscientious in explaining features of different vehicles and options. Scott in F&I was very busy, but struck a good balance of explaining documents and closing sale. More

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