Mike Henderson
Mike Henderson at Ron Carter Ford Alvin
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Mike Henderson | Page 3

Sales Consultant

Ron Carter Ford Alvin

3005 FM 528 Rd
Alvin, TX 77511

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5.0
28 Reviews

Dealership Experience

1 yr

Industry Experience

45 yrs, 9 mos

Languages Spoken

English English

5.0

28 Reviews

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28 Reviews of Mike Henderson

December 10, 2023

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Employee Rating

We were there for along time going through finding what I want and we finally found something and seemed to not bother anyone. Thanks all for your help More

by pscjax
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Recommend Dealer
Yes
Dec 11, 2023

Ron Carter Ford Alvin responded

Thank you for taking the time to share your experience with us! We appreciate your patience and understanding as we worked together to find the perfect fit for you. Our team is here to ensure our customers feel comfortable throughout the entire process, and we're glad to hear that it was a positive experience for you.

December 08, 2023

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I had a great experience with Ron Carter as well as Mike as my salesman. I’m very pleased with the truck I got for the price I got it for. More

by medicmac70
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Recommend Dealer
Yes

Other Employees Tagged: David Hill, Jim, David

Dec 11, 2023

Ron Carter Ford Alvin responded

Thank you for sharing your fantastic experience with Ron Carter and especially with Mike as your salesman! We're delighted to hear that you are pleased with the truck you purchased and the price you got. It's our goal to provide excellent service and value to our customers.

December 07, 2023

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Mike was easy to work with and prepared everything so I could get through the buying process quickly. More

by romara1016
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Recommend Dealer
Yes
Dec 11, 2023

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike made the buying process easy for you and efficiently prepared everything. Providing a seamless and quick experience is a top priority for us. We appreciate your business and look forward to serving you again in the future.

November 27, 2023

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The salesman was willing to consider and work up multiple options for me to consider. When I made my selection, they provided electronic documents for my signature. They even delivered it more than 200 miles More

by LongDistance
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Recommend Dealer
Yes
Nov 28, 2023

Ron Carter Ford Alvin responded

Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding the sales process, from considering multiple options to the convenience of electronic document handling and the delivery of your vehicle over 200 miles. We sincerely apologize for the oversight regarding the missing key, spare, jack, and lug wrench. This falls short of our commitment to delivering a complete and satisfactory experience. Please be assured that we take this matter seriously, and the necessary items are on order to be promptly delivered to you. If there's anything else we can assist you with or if you have any additional concerns, please feel free to reach out. We value your business and appreciate your understanding. Thank you for bringing this to our attention, and we look forward to making things right for you.

November 25, 2023

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Everyone was super friendly and very helpful. I went to the used dept but they still treated me as if I was buying a new car. They made the process easy and stress-free. Will buy from again in th More

by lysergamide23
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Recommend Dealer
Yes

Other Employees Tagged: Ann Mitchell , Angelo Medrano

Nov 28, 2023

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with our dealership! We're delighted to hear that our team provided you with a friendly and helpful experience, even in the used department. Making the car-buying process easy and stress-free is a priority for us, and we're thrilled that we could deliver that for you. We truly appreciate your feedback and look forward to the opportunity to assist you again in the future. If there's anything more we can do for you, please don't hesitate to reach out. Thanks again for choosing us, and safe travels until we meet again!

November 16, 2023

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Good customer service friendly great help didn’t have any problems got us what we wanted no questions asked More

by bennie3308
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Recommend Dealer
Yes
Dec 21, 2023

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you received good customer service, and our team was friendly and helpful in getting you exactly what you wanted without any issues. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We're grateful for the opportunity to assist you, and we look forward to serving you again in the future. Thank you for choosing us!

November 11, 2023

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Very friendly service department. Service is expectable and quick, quality is a highly priority.alway above and beyond, with a smile. More

by SPKEESE
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Recommend Dealer
Yes

Other Employees Tagged: Ann Mitchell, Brissa Ochoa, Gabriel Dehoyos, TJ Gittens , Allysha Deen, Sam Jones, Angelo Medrano, Justin Spicer, Patrick Keese

Dec 21, 2023

Ron Carter Ford Alvin responded

Thank you so much for sharing your positive experience with our service department! We're thrilled to hear that you found our team to be very friendly and that the service provided was both acceptable and quick. It's great to know that we prioritize quality, aiming to go above and beyond for our customers, and all with a smile. Your feedback is truly appreciated, and we're grateful for the opportunity to serve you. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!

November 05, 2023

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Very knowledgeable and friendly sales and finance people. This was my first new car purchase. Angelo and Mike made it an easy experience and really got to understand what I was looking for. More

by adamflance
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Recommend Dealer
Yes

Other Employees Tagged: Angelo Medrano

Dec 21, 2023

Ron Carter Ford Alvin responded

Thank you so much for sharing your positive experience with us! We're delighted to hear that Angelo and Mike provided you with knowledgeable and friendly assistance during your first new car purchase. Making the car-buying process easy and ensuring that our customers feel understood are top priorities for us. We appreciate your trust in our team and are grateful for the opportunity to assist you. If you ever have any more questions or if there's anything else we can do for you, please don't hesitate to reach out. Congratulations on your new car, and we hope you enjoy many wonderful journeys with it. Safe travels!

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