Mike Henderson
Mike Henderson at Ciocca Ford

Mike Henderson

Service and Parts Director

Ciocca Ford

780 S West End Blvd
Quakertown, PA 18951

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5.0
5 Reviews

Industry Experience

16 yrs, 2 mos

5.0

5 Reviews

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5 Reviews of Mike Henderson

December 18, 2025

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Employee Rating

Cory, Peter, and Jonna were all great. They were willing to work over the phone vs other dealerships. Thank you More

by Car123
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Purchase Time
Finance Experience
Recommend Dealer
Yes

October 12, 2025

Dealership Rating
Employee Rating

Very helpful and accommodating. You could tell Mike cared and I wasn't just another customer. More

by M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Ciocca Ford responded

Thank you for the great feedback! We're so glad to hear Mike made your experience helpful and personal. Our team truly cares about every customer, and it’s wonderful to know that came through. We appreciate you choosing Ciocca Ford of Quakertown!

October 08, 2025

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Employee Rating

Mike Henderson was very informative and took good time to not only tell me but to also show me what was going on with my vehicle. He made me feel confident that I was getting the best and most needed service More

by HYOUNG454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Ciocca Ford responded

Thank you so much for the kind words and thoughtful feedback! We're thrilled to hear that Mike Henderson took the time to thoroughly explain and show you what was happening with your vehicle. It's great to know his dedication to honest, quality service stood out—not just in your experience, but even as you listened to him assist others. We’re proud to have team members like Mike who truly care about our customers. We appreciate your trust and look forward to serving you again!

October 06, 2025

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Employee Rating

Receptionist was great and fast, came in for state Inspection and Emissions and was done in around 35 minutes. Definitely recommend them! More

by Alex Sargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Ciocca Ford responded

Hi Alex, Thanks so much for the great feedback! We're happy to hear our receptionist made a great first impression and that your state inspection and emissions service was quick and efficient. We know your time is valuable, and it's awesome to hear we got you in and out in just 35 minutes! We truly appreciate the recommendation and look forward to seeing you again next time.

October 03, 2025

Dealership Rating
Employee Rating

Always helpful and willing to work with any requests that I have. Steph is one of the best More

by M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Good

Oct 03, 2025

Ciocca Ford responded

Thank you so much for the great feedback! We're glad to hear that our team has been helpful and accommodating—and we couldn't agree more about Steph! She truly goes above and beyond. We'll be sure to pass along your kind words. Looking forward to helping you again soon!

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