Mike Jaquez | Page 4

New Car Purchase This was the 7th vehicle that We have bought but from Roseville Toyota, and they will continue to receive my patronage. Mike Jaquez was top notch, ver This was the 7th vehicle that We have bought but from Roseville Toyota, and they will continue to receive my patronage. Mike Jaquez was top notch, very knowledgeable, and made the process easy. More

by 4BRACCOS Verified Customer Verified Customer

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Painless and up front Bought a new 2018 toyota rav4 from this dealership as well as trades in a car. The staff was easy to work with. It started with an internet inquiry an Bought a new 2018 toyota rav4 from this dealership as well as trades in a car. The staff was easy to work with. It started with an internet inquiry and than a phone call from Rubio. We chatted a but than set up an apt to come take a look and drive what we wanted. I ended up working with Mike J at the dealership. We talked numbers and did the whole dance and he met the price I had in mind. Negiotions was easy and painless and everyone walked away happy. Our customer service rep Marissa was amazing. She showed us all the bells and whistles and set up our phones plus all the Matt's and made sure we got a beautiful clean filled up rav4. 2 weeks after our purchase she has checked on us at least 3 times to make sure we are happy and all our questions answered. Finance was easy our fincace person got us a better rate than our prequalificarion was . Overall I am very happy. ROSEVILLE TOYOTA you should never let Marissa go anywhere else, she makes a usually painful process easy and amazing, give her a raise please she deserves it. More

by SHAWNRAIL Verified Customer Verified Customer

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Great experience! I had decided to buy my first new car but, after a number of horror stories from friends, I was nervous. I talked with Mike Jaquez on my first trip I had decided to buy my first new car but, after a number of horror stories from friends, I was nervous. I talked with Mike Jaquez on my first trip to the dealership and he was really helpful and patient. He took time to answer my questions (and find out the answers for the questions wasn't sure about which I liked). He wasn't pushy at all... Huge bonus. I kept in touch with him and he was always willing to help. After about a week, I went back and worked with him on buying the truck I wanted. Since then, he's followed up with me to see how everything is going. Definitely a pleasant surprise. The process much easier than I was expecting and I would definitely go back to Roseville Toyota and Mike if I needed anything. More

by WESSLY79 Verified Customer Verified Customer

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Great experience We came from far away to get the truck we wanted because they are the only ones with stock. Everyone was friendly, supportive, and looked happy and po We came from far away to get the truck we wanted because they are the only ones with stock. Everyone was friendly, supportive, and looked happy and positive. We were taken care if the entire time. It was a great experience! More

by OFHERNANDEZ002 Verified Customer Verified Customer

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Total satisfaction We continue to return because we know that the management team will always do what they can to help their customers receive the best customer care and We continue to return because we know that the management team will always do what they can to help their customers receive the best customer care and service. More

by THE4P Verified Customer Verified Customer

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Great I wish this survey was a lot shorter to accommodate a busy schedule. These guys and gals at Roseville Toyota are great. I love thr coffee and cooki I wish this survey was a lot shorter to accommodate a busy schedule. These guys and gals at Roseville Toyota are great. I love thr coffee and cookies from O' Sullys. Also please forgive that I've forgotten the name of the finance guy and thr young lady that helped me with instructing me how to use the telematics. More

by MICHIGANBORN1969 Verified Customer Verified Customer

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West coast Toyota I have looked from San Diego to Washington and this is the best Toyota dealer I have found for price. As with any car dealer you may have to haggle I have looked from San Diego to Washington and this is the best Toyota dealer I have found for price. As with any car dealer you may have to haggle but don’t be surprised if the big boss comes out and give you a bigger discount. With my last car he came out and gave me another thousand dollars off. And I can only say if you want the best this is the place to go. More

by SYZYS4 Verified Customer Verified Customer

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A+ Experience We had a great experience at Roseville Toyota when purchasing a new vehicle. The staff was friendly and answered all of the questions we had. We did n We had a great experience at Roseville Toyota when purchasing a new vehicle. The staff was friendly and answered all of the questions we had. We did not feel as pressured to make a purchase as we have with other dealerships in the area which is the reason why we purchased here! More

by ROGER20 Verified Customer Verified Customer

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Awesome All the employees there are super friendly and helpful. They take their time and don’t rush you. They also make things happen as quick as possible. All the employees there are super friendly and helpful. They take their time and don’t rush you. They also make things happen as quick as possible. More

by ELEE646 Verified Customer Verified Customer

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Long and painful, alot of back and forth wasnt needed. Poor interest rate, went out and got better with little to no effort. Felt like Mike made comments that were unnecessary and didnt listen. Decent de Poor interest rate, went out and got better with little to no effort. Felt like Mike made comments that were unnecessary and didnt listen. Decent deal but after sale sevice was non existent when I had a question or needed help. More

by HOLLISTERONE1196 Verified Customer Verified Customer

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