Mike Jensen
Mike Jensen at Joe Cecconi Chrysler Complex

Mike Jensen | Page 4

General Manager

Joe Cecconi Chrysler Complex

2380 Military Rd
Niagara Falls, NY 14304

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36 Reviews

Dealership Experience

20 yrs, 2 mos

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36 Reviews

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36 Reviews of Mike Jensen

January 01, 2015

Dealership Rating

Great Service! We just bought a Jeep from here and the service was outstanding. No pressure to buy, everything was explained to us and are left feeling like we got More

by mwatkins2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Appleby

August 31, 2014

Dealership Rating

"Awesome Salesmen" & General Manager Everything started off great, Salesmen Tony Ricco was very helpful, showed me 4-5 Ram trucks, because I was hard to please then things started going More

by rcdurango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lea, Tony Ricco

August 15, 2014

Dealership Rating

Stand up dealership true to their word Had a rough start when we purchased our vehicle but Mike Jensen made it right, they are a growing dealership and with any growth there are growing pai More

by gals369
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 31, 2014

Dealership Rating

Tailgate Problems Since Nov 2013 in very cold conditions my tailgate on 2013 Dodge Ram began to freeze shut. It's now March and problem still goes on. Poor service and More

by RBraham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Tony Ricco, Tim Stack, Gary Zipp

Apr 30, 2014

Joe Cecconi Chrysler Complex responded

Mr. Braham, We are sorry that you have had the freeing issues with the tailgate of your Ram. We have done our best to resolve your concern, and have reached out to Chrysler for assistance. Unfortunately, at this time, Chrysler has not been able to find a resolution for your problem, although we have worked with them extensively in order to resolve the problem. While we do acknowledge that the problem is real, Chrysler has not been able to find an answer for the problem at this time. The General Manager, Service Director, and the Service Manager at the dealership have all individually reached out to call you in order to discuss the issue, and any of us are more than willing to speak with you about the issue, at your convenience. Any of us can be reached by your return phone call at (716) 297-5800, and we'll be happy to take the time and review the steps taken to date, and any future options we may be able to work through.

Apr 30, 2014

RBraham responded

This dealership has claimed that they have reached out to me on this issue. I called them several times to leave voice mail and still no one responded. I have since taken my issue to another dealership where they have corrected the problem. Service at Cecconi was very poor. No communication. They did not want to be bothered....

Apr 01, 2014

Joe Cecconi Chrysler Complex responded

Hello, My name is Angelo and I am the Internet Director at Joe Cecconi's Chrysler. I spoke with the Service Director and General Manager and they informed me that they left you a voice mail today attempting to mitigate the issue that you're having. At your earliest convenience, can you please call them back? If there's anything I can do between now and the time that you speak with them, please let me know. Thanks, Angelo

February 11, 2014

Dealership Rating

Tony was very patient with me and showed me all the options I had for exactly what I was looking for. Bob and Mike looked carefully at my trade in vehicle to give me as much as possible for it. Mike wa More

by azmadchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Barba, Tony Ricco

February 04, 2014

Dealership Rating

I WENT IN TO SEE IF I COULD DRIVE A USED JEEP, BUT AFTER CONSIDERATION OF INTEREST RATES AND PRICE, I WENT WITH THE 2014 JEEP COMPASS SPORT 4X4......I HAVE HAD IT 5 DAYS, AND THRILLED......I TRADED IN A 201 More

by MAG0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MIKE JENSEN, MGR. AND MY SALESMAN

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