Mike Kelley | Page 3

Salesmen were great. Service dept was awful. Led me to believe that something was included when it wasn’t. Got the surprise when they gave me my bill. They said I misunde Service dept was awful. Led me to believe that something was included when it wasn’t. Got the surprise when they gave me my bill. They said I misunderstood. They looked at the camera and found out I was truthful and the service dept guy was in the wrong. More

by GREENGM Verified Customer Verified Customer

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I have always had a positive experience with Tom Kelley Buick service. Work had been completed in the time frame estimated and the costs of service align with the prices I would expect. Buick service. Work had been completed in the time frame estimated and the costs of service align with the prices I would expect. More

by GPAUGH0 Verified Customer Verified Customer

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Thank you for your service on our 2023 Denali We appreciate your work and help appreciate your work and help More

by stacey.mims Verified Customer Verified Customer

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One of the best experience…. .totally recommend to people the I know and also the ones I don’t know .totally recommend to people the I know and also the ones I don’t know More

by Rdelunah74 Verified Customer Verified Customer

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Excellent customer service and transparency. Vehicle quality and level of care is unmatched in local market. You get what you pay for with Kelley. Highly recommend. Vehicle quality and level of care is unmatched in local market. You get what you pay for with Kelley. Highly recommend. More

by AMHESTERMAN Verified Customer Verified Customer

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They were super expedient, efficient, helpful, thoughtful and thought about what I may want or need. Before I even asked for them. There was nothing left for me to do other than sign and drive and thought about what I may want or need. Before I even asked for them. There was nothing left for me to do other than sign and drive More

by BTOOTHAKER Verified Customer Verified Customer

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Very customer oriented. Always does a great job servicing my vehicle. Everyone from start to finish is very pleasant and makes me feel like family! Would never take my vehic Always does a great job servicing my vehicle. Everyone from start to finish is very pleasant and makes me feel like family! Would never take my vehicle anywhere else. More

by oksanaireland Verified Customer Verified Customer

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Professional, kind, and timely. I’ve always had a great experience here with my vehicle. I’ve always had a great experience here with my vehicle. More

by SPECIALK321X1 Verified Customer Verified Customer

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Great and efficient service every time. Waiting areas always clean also free coffee or cappuccino love it also able to watch television while you wait. Waiting areas always clean also free coffee or cappuccino love it also able to watch television while you wait. More

by doris918 Verified Customer Verified Customer

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Love the attention and care I receive at Tom Kelley Buick! I always feel like my care is in good hands. I also love the inspection videos they send. Super helpful! Buick! I always feel like my care is in good hands. I also love the inspection videos they send. Super helpful! More

by Stephanie Verified Customer Verified Customer

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