Mike Klement

Always gets the job done on time. Never have I ever had a complaint about the service I received at service department. Never have I ever had a complaint about the service I received at service department. More

by MARSUL18 Verified Customer Verified Customer

Report | Print

Absolutely horrible experience! After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 month After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 months later, paying for a car that is still in their shop. Ciocca stating the warranty company needs to stand good and cover it, because if Ciocca replaces the engine, they lose their money! Well how about you pay our loan! I hate writing negative reviews but This is Ridiculous! Guess it's time to get our lawyer involved. More

Report | Print

Waited a year for a vehicle. When received, it was not detailed. A few issues on the ride home the day of purchase - sales defer me to Service for assistance. I was then withou When received, it was not detailed. A few issues on the ride home the day of purchase - sales defer me to Service for assistance. I was then without a vehicle for 5 days- had to rent a vehicle at my own expense while the truck was being “fixed”. Was going to trade a vehicle in but chose not to after I was low balled and told my tires were dry rotting. Sold the truck to another dealer for $6,000 more with zero hassle. Not the best experience when purchasing a new vehicle. More

Report | Print