Mike Klement

Ciocca Ford responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Quakertown your shop of choice! We appreciate your business and thank you for taking the time to share your experience with us!

Ciocca Ford responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Ciocca Ford responded

Thank you so much for your kind words, Jayne! We’re thrilled to hear that our entire team made such a positive impression and that you felt well taken care of from start to finish. We truly appreciate your trust and support — it means a lot to all of us here at Ciocca!

Ciocca Ford responded

Thank you for your kind words! We’re glad to hear that our service team provides clear explanations and honest recommendations without any pressure. Our goal is always to give you the information and options you need so you can make the best decision for your vehicle. We truly appreciate your trust and look forward to serving you again!

Ciocca Ford responded

Thank you, Bill! We’re so glad to hear you had a great experience with our team. We truly appreciate your kind words about our prompt service, concierge experience, and courteous staff. It's our goal to make every visit as smooth and convenient as possible. We look forward to serving you again!

Ciocca Ford responded

Hi Kevin, We’re truly sorry to hear about your experience and understand your frustration. We take your concerns very seriously and want to assure you that transparency and customer communication are top priorities for us. It’s concerning to hear about the unexpected charges and the lack of proper authorization before proceeding with repairs. We would appreciate the opportunity to review your case in detail and work toward a resolution. Please contact our Service Manager directly at (215) 536-8600 so we can address your concerns personally and clarify any misunderstandings.

Ciocca Ford responded

Hi Kevin, We’re truly sorry to hear about your experience and understand your frustration. We take your concerns very seriously and want to assure you that transparency and customer communication are top priorities for us. It’s concerning to hear about the unexpected charges and the lack of proper authorization before proceeding with repairs. We would appreciate the opportunity to review your case in detail and work toward a resolution. Please contact our Service Manager directly at (215) 536-8600 so we can address your concerns personally and clarify any misunderstandings.

Ciocca Ford responded

Thank you so much for the great feedback! We’re happy to hear everything went smoothly and that our team took the time to answer your questions and provide a professional, kind experience. Clear communication and customer care are top priorities for us, and we’re glad that came through. Enjoy your new vehicle, and we’re always here if you need anything!

Ciocca Ford responded

Thank you so much for the kind words! We couldn’t agree more — Stephanie truly is the best! We're glad to hear she made your experience pleasant and easy. We'll be sure to pass along your compliments to her. Thanks again for taking the time to share your feedback!

Ciocca Ford responded

Hi there, Thank you for your honest and thoughtful review! We’re glad to hear that your service needs are being met with care and that you’re satisfied with the quality we provide. We understand concerns about rising costs and truly appreciate your continued trust in our team at Ciocca Ford. We're always here to deliver the best service possible.