164 Reviews
Write a Review164 Reviews of Mike Kyle
October 07, 2015
Happy with service Mike Kyle our service advisor is great and he explains things clearly and answers questions. Very professional and very pleasant to deal with. I also Mike Kyle our service advisor is great and he explains things clearly and answers questions. Very professional and very pleasant to deal with. I also like that they wash my car More
September 20, 2015
Stress free. Each time I have brought my car in, the staff of BMW have treated me as family. We have talked about cars, children, and vacations. This eases the str Each time I have brought my car in, the staff of BMW have treated me as family. We have talked about cars, children, and vacations. This eases the stress the client has about their car. The loaner cars are clean and well taken care of. I look forward to many more happy years with my car as well as the staff. The only complaint is that when it's the wife bringing in the car and not the husband, the note should go to the person bringing in the auto. This is a level of frustration that is most unpleasant. More
September 13, 2015
Service Very professional staff easy to deal with mike Kyle did an excellent job and I would definitely recommend this dealership and mike kyle thank you Very professional staff easy to deal with mike Kyle did an excellent job and I would definitely recommend this dealership and mike kyle thank you More
September 11, 2015
My car had a part issue that they had no control over Monterey BMW made sure I had a Loaner vehicle throughout the duration of my car being out of commission. Mike service adviser Mike Kyle and service Monterey BMW made sure I had a Loaner vehicle throughout the duration of my car being out of commission. Mike service adviser Mike Kyle and service manager Randy were very attentive and did their best to keep me updated and provided me extremely good customer service. More
Other Employees Tagged: Randy Craven
August 29, 2015
Great dealership, Great Service Department Very personable, caring, and knowledgeable BMW dealership. Highly recommended! I bought the car from Gary Kihs a year ago and he was great to work w Very personable, caring, and knowledgeable BMW dealership. Highly recommended! I bought the car from Gary Kihs a year ago and he was great to work with, my first service was this past week and Mike Kyle and his team were outstanding! More
Other Employees Tagged: Gary Kihs
August 24, 2015
Service of my 2001 BMW 325 CI The service from Mike was great and very helpfull and I realy apperciated the use of the new 328 loaner car for the rest of my weekend. My car perfor The service from Mike was great and very helpfull and I realy apperciated the use of the new 328 loaner car for the rest of my weekend. My car performed great on the way back home to southern califomria (Irvine). More
April 09, 2015
M3 repair It was a very pleasent experience Mike showed great professional and interpersonal skills There was great communication and the repair was done on It was a very pleasent experience Mike showed great professional and interpersonal skills There was great communication and the repair was done on time Mike is the best My BMW has! More
March 04, 2015
Great service everyone is knowledgeable and friendly. they do a great job servicing your vehicle. quality of work done on your car is excellent. Your dealership i everyone is knowledgeable and friendly. they do a great job servicing your vehicle. quality of work done on your car is excellent. Your dealership is one of best around. Great vehicle-great company. I will recommend to others. More
January 23, 2015
Excellent Service Experience It is good to know that excellent customer service still exists. I would highly recommend Monterey BMW for your service needs. The service departmen It is good to know that excellent customer service still exists. I would highly recommend Monterey BMW for your service needs. The service department is available to assist with friendly, competent personnel. More
January 13, 2015
Excellent Service Mike Kyle is wonderful to work with in the BMW service department. He is very knowledgeable, and professional at all times. I appreciate his assistan Mike Kyle is wonderful to work with in the BMW service department. He is very knowledgeable, and professional at all times. I appreciate his assistance in the service department. More