Mike Lacombe

Since the dealership has switched to the pedder name I have not had a pleasant experience there. I brought my truck in for some maintenance and they refused to work on it due to aftermarket parts that all have not had a pleasant experience there. I brought my truck in for some maintenance and they refused to work on it due to aftermarket parts that all had California compliance stickers and aren’t supposed to void a factory warranty. I picked up my truck and the service worker handed me my keys and paperwork and that was it. No explanation of work completed. I will not be taking my truck there and will never recommend them to anyone. More

by Bdodge89 Verified Customer Verified Customer

Report | Print

Absolutely horrible experience. Purchased as new car with a ton of issues and the dealership did not care about anything after they made the sale. Nightmare of an experience and I w Purchased as new car with a ton of issues and the dealership did not care about anything after they made the sale. Nightmare of an experience and I will never return, not only to that dealer, but to any Jeep, Dodge, or Ram product. More

by jvela007 Verified Customer Verified Customer

Report | Print

Staff was friendly and th process of returning the car back to Jeep was quick and simple back to Jeep was quick and simple More

by mel.defaria Verified Customer Verified Customer

Report | Print

This car buying experience from the entire staff was above my expectations in terms of respectfulness, communication, and assistance with getting me insured. Ryan is an outstanding sales person, very k above my expectations in terms of respectfulness, communication, and assistance with getting me insured. Ryan is an outstanding sales person, very knowledgeable and trustworthy- made me feel incredibly comfortable through the entire process and went the extra mile to make sure I got an insurance plan for a good rate and super patient with me in purchasing my first car in 20 years. Answered all of my many many questions with high level of competency. I would buy all of my cars in the future from Ryan if possible! More

by mtberg1 Verified Customer Verified Customer

Report | Print

Thank you , We love our Jeep. Typically it takes quite a bit of time to buy a car. in this case the process was pretty easy Typically it takes quite a bit of time to buy a car. in this case the process was pretty easy More

by alagia.alagia Verified Customer Verified Customer

Report | Print

Very helpful especially our salesman Ryan. Finance department showing a negative attitude on customers questions. Finance department showing a negative attitude on customers questions. More

by aguinto3 Verified Customer Verified Customer

Report | Print

I have good experience working with dealership i liked very much thank you so much very much thank you so much More

by vasilvitkouski Verified Customer Verified Customer

Report | Print

Sales team was great - made the process of getting our ideal vehicle smooth and enjoyable. But. 2 days later, dead battery, and needed a AAA boost. Pedder fell to pieces then. Their sales team ideal vehicle smooth and enjoyable. But. 2 days later, dead battery, and needed a AAA boost. Pedder fell to pieces then. Their sales team and service team don't know how to communicate, and overall management is absent. I asked to speak with a manager at the time of the incident but they refused to speak with me; never followed up. I walked away with replaced batteries, but I will never set foot in this location again. Also, the "certified used" is bogus - the didn't even bother to check the overall battery health. Who knows what other surprises I'm going to get! I didn't work with any of the people listed below. I don't know why you're forcing me to rate them. More

by SDDude Verified Customer Verified Customer

Report | Print

Excellent customer service and helpful staff that assisted me in getting my vehicle purchase. Would recommend to a lot of close associates. assisted me in getting my vehicle purchase. Would recommend to a lot of close associates. More

by Erickfoster077 Verified Customer Verified Customer

Report | Print

I liked very much very good service highly recommended it's very good personal work it's very good personal work More

by vasilvitkouski Verified Customer Verified Customer

Report | Print