Jacob Smith

I bought a used 2023 Grand Cherokee, but it has constant rattleswoooo and poor service. rattleswoooo and poor service. More

by pogaicoffin Verified Customer Verified Customer

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Pedder’s people are very kind and generous. I had a dealership experience that I made about five cars in Honda Dealership before. But I made a deal with Pedder’s dealer at this time. I’m so I had a dealership experience that I made about five cars in Honda Dealership before. But I made a deal with Pedder’s dealer at this time. I’m so happy to found “MINI “ Thank you guys,Have a great day! More

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Jacob was not my Sales Rep. I dont even remember the snakes name. Duped me, on paper, into thinking I was getting $6500 for.my trade when it was $4500. Told me stories about the I dont even remember the snakes name. Duped me, on paper, into thinking I was getting $6500 for.my trade when it was $4500. Told me stories about the finance company their using to be amazing for me. Worst finance company on the planet. Did not disclose huge scratches on or near under carriage. Lower valance falling off. Radiator coolant on low, every coolant low. How could they have possibly serviced this vehicle without adding these simple serviced items. I've asked to speak with there GM for weeks. Took a week to get copies of my freakin paperwork. These are all HUGE red flags. If they don't make this right I will take further action. DO NOT BUY FROM THIS DEALSHIP. More

by Austin Verified Customer Verified Customer

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They are a very reliable dealership and have great quality cars at a good price point quality cars at a good price point More

by rpreef50 Verified Customer Verified Customer

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Terrible ALL the way around. Avoid this place! The sales team are liars - Johnny. He can’t keep his word and will avoid you after the sale is done. No return call/messages. Avoid this place! The sales team are liars - Johnny. He can’t keep his word and will avoid you after the sale is done. No return call/messages. The finance department- Jeremy, are hard up for every penny. They will charge you for all the extras saying it’s the only way they will get the finance company to take your loan. The service department - Jimmy, is a liar. I took my jeep back after a week of buying it for the blindspot sensors staying on. At the same time I asked the parts department if I can buy a different console holder and have service put it in for me. Jimmy, said it’ll will cost me $800 for the part and another $1400 for the labor. I had the parts department verify the cost; $199 for the part. Complete lie on Jimmy's part. My blindspot indicator also wasn’t fixed. I called him back and he got an attitude saying they fixed it. I asked for the service departments manager, he refused to give it to me. When you call the main number and it gets transferred to a live person, NO ONE ANSWERS. ALL HOURS OF THE DAY. I finally found the General Managers name, Aldo. I called and left him a message. When he called back to talk with me, go to find out the staff are most all newer and they are in a transition. Regardless, not the way you take care of your customers. I will never go back to this place or even recommend them to anyone. STAY AWAY, STAY AWAY! More

by HardenMS Verified Customer Verified Customer

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They got my car in and out pretty quickly for an oil change. Thank you change. Thank you More

by MIKEA4376 Verified Customer Verified Customer

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Greg Cooper whom was my service advisor, was very helpful, respectful and kind. He drove my Jeep to the waiting area where I was sitting, after my oil change was complete. I especially liked that the helpful, respectful and kind. He drove my Jeep to the waiting area where I was sitting, after my oil change was complete. I especially liked that they washed my Jeep before I received it. I have always had a great experience when I have taken my car in for an oil change. Great costumer service! More

by arlene2 Verified Customer Verified Customer

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Sales and finance teams were excellent. Team was able to find me exactly what I was looking for with my target price range. Team was able to find me exactly what I was looking for with my target price range. More

by shawnrhills Verified Customer Verified Customer

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It was an easy process! Our salesman went above and beyond to make sure we got exactly what we wanted in our RAM. The dealership made it the process so quick and made sure Our salesman went above and beyond to make sure we got exactly what we wanted in our RAM. The dealership made it the process so quick and made sure we were taken care of. More

by mena.alexandra Verified Customer Verified Customer

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Service was great. They took care of my needs and was very responsive and professional. They took care of my needs and was very responsive and professional. More

by raymondcastillo619 Verified Customer Verified Customer

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