Mike Lambert | Page 30

Had a very pleasent visit and bought a new hhr this is the 8 th car or truck i have bought from mckaig and they make it so easy and are so friendly i will be back when i buy my next auto Thanks Daryl, th the 8 th car or truck i have bought from mckaig and they make it so easy and are so friendly i will be back when i buy my next auto Thanks Daryl, the sales staff and the service is out of this world thay always treat us like family More

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I have purchased three vehicles (two pickups and car) from McKaig and can say without hesitation that they have offered the best service of any dealership that I have done business with. They have always from McKaig and can say without hesitation that they have offered the best service of any dealership that I have done business with. They have always gone over and above in providing quality service both in selling me the vehicles and in the servicing the vehicles (They do all of the service work which includes oil changes.) All of the staff are extremely friendly and are very trustworthy. I would and have recommended McKaig and will continue to do so More

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  I have been a loyal customer of McKaig's since the early seventies.  Mr. McKaig had high standards for his dealership and the current owners have continued these standards.  The employees are always f early seventies.  Mr. McKaig had high standards for his dealership and the current owners have continued these standards.  The employees are always friendly whether you call on the phone or enter the building.  Doyle has always taken care of any service needs my wife or I have needed on our vehicles.  I am looking forward to many more years of doing business with a company that puts the customer first.Chuck Reed More

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Mike was the salesperson I spoke with, and he took customer service to an entirely new level. He greeted me at the door with a smile every time I came in, and worked with me honestly until we found t customer service to an entirely new level. He greeted me at the door with a smile every time I came in, and worked with me honestly until we found the truck that fit me best. Josh, the finance manager, went through EVERY sheet of paper during the financing to make sure I completely understood everything. McKaig's was the friendliest dealership I have ever been in. Everyone there went out of there way to make sure my wife and I were comfortable. I would and WILL recommend McKaig's to my friends and family. More

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AFTER SHOPPING AROUND AT THE OTHER LOCAL DEALERSHIPS LIKE GABRIELLE JORDAN IN HENDERSON TX, YEATES IN HENDERSON TX AND PATTERSON IN KILGORE TX WHO I NEVER WAS RESPONDED TO, I FINALLY FOUND A DEALERSHIP THAT GABRIELLE JORDAN IN HENDERSON TX, YEATES IN HENDERSON TX AND PATTERSON IN KILGORE TX WHO I NEVER WAS RESPONDED TO, I FINALLY FOUND A DEALERSHIP THAT I DID NOT HAVE TO HAGGLE WITH. MCKAIG CHEVROLET PONTIAC BUICK HAS BEEN THE BEST EXPERIENCE FOR ME SO FAR IN ALL OF MY YEARS OF BUYING VEHICLES! THEY GAVE ME THE BOTTOM DOLLAR PRICE RIGHT UP FRONT AND THEY GAVE ME THE BEST PRICE FOR MY TRADE IN WITHOUT ANY HASSEL! MIKE LAMBERT (SALES) AND JOSH JOHNSTON (FINANCE) WERE VERY FRIENDLY TO WORK WITH. I WILL RECCOMEND THIS DEALERSHIP TO EVERYONE WHO WANTS TO GET A GREAT PRICE FOR A NEW OR USED VEHICLE. I WILL NEVER BUY A VEHICLE FROM ANYONE ELSE!! THANKS MCKAIG FOR YOUR HELP AND SERVICE! KATE, KILGORE TX More

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Fast and easy. Found what I was looking for quickly. No hassle over rebates or supplier discount. Would recommend these guys. Car arrived a couple days after the 30th, but they honored the previous month hassle over rebates or supplier discount. Would recommend these guys. Car arrived a couple days after the 30th, but they honored the previous months incentives. Treated my wife and me with respect. More

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We have been doing business with McKaig for over 20 years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact I just tell him what I want and if they don;t have the vehicle he will find it for me. I absolutely love this dealership everyone makes you feel like you are family and call me by name everytime I am there. Last year while working on our son;s senior prom I had a problem with my Suburban. I went to get in it and it would not start needless to say I was in a panic as I knew I had to have that vehicle as we were moving decorations from where we assembled them to the prom location. It was on a Saturday morning and I called McKaig and told them of my situation. They said they would send a wrecker to pick up my vehicle, a few minutes later Mike called me back and said to not worry that Larry was bringing me anohter Suburban to use that week-end and they would have mine ready sometime Monday. I don't know of any other dealership that would have done that for me. We have several family members that we have sent to buy there vehicles at McKaig we won't let them look at any other dealerships. We are all very satisfied with customer service,Doyle and his staff in the service dept., Laura and the girls in the front office, and especailly to Mike for all that I put him through. GREAT DEALERSHIP Gene and Billie Smeltzer More

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I have bought 4 cars from McKaig over the years, 2 Suburbans, 1 Tahoe, and a Pontiac Torrent. My wife or I have worked with Larry (retired) and Mike on the new car purchases and with Doyle on service Suburbans, 1 Tahoe, and a Pontiac Torrent. My wife or I have worked with Larry (retired) and Mike on the new car purchases and with Doyle on service. All vehicles were purchased in a low pressure environment at a fair price. All of the vehicles have been serviced by Doyle and his staff who do a good job of maintaining the vehicles. I am very pleased with both sales and service at McKaig. I drive by several Chevrolet and other dealerships on my way to McKaig in Gladewater. I will continue to do so for future purchases and service as well. Honesty and dependability is hard to find these days. More

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I purchase a new vehicle about every three years. I do not have to shop around because I know the personnel well enough to know I will be treated with utmost respect. If they do not have the vehicle in s not have to shop around because I know the personnel well enough to know I will be treated with utmost respect. If they do not have the vehicle in stock, they will look around and find what I am looking for. The service department is top notch. More

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My husband and I looked for almost a year trying to find the truck of "MY" dreams!!! We were dealing with so many dealerships and talking to so many sales men it was nerve racking!!! Back in late November I the truck of "MY" dreams!!! We were dealing with so many dealerships and talking to so many sales men it was nerve racking!!! Back in late November I had told my husband that I had, had enough and I wasn't looking any longer until after the holidays! It was really discouraging! Every sales person we had dealt with was always wanting to push something on me that I didn't want!!! I was even willing to purchase an used truck if necessary to get what I was looking for and in the price range that I (we) knew we could afford! On Saturday, January 17, 2009 I was watching television and a commercial for the McKaig dealership in Gladewater, Texas came up! It was as if they were talking to me!!! And yes, I know they weren't but the commercial got my attention and I went online to check them out! As I clicked in my information on their website, "My" truck came up!!! It was exactlly what I had been looking for for almost a year! I emailed McKaig and Mr. Josh Johnston called me on Monday morning! Talking to him was so awesome because everything that he said not only was what I wanted to hear, it was THE TRUTH!!! They had the very truck that I wanted and was so looking for on their lot and within our price range! We filled out the paper work on Monday and took posession of our truck on Tuesday! It was that simple! Mike and Josh are amazing people ... Everyone at McKaig are wonderful! I've been in there several times since we bought the truck to have it serviced with scheduled oil changes and tire rotations and we now even take my husbands 1/2 ton '99 Chevrolet Silverado in there for servicing! Everytime I talk to anyone at McKaig for any reason they are the sweetest nicest people I've ever dealt with! They are always there to answer any questions about our trucks and always there to help us in any way they can! I love my truck!!! We bought a 2009, 2500 HD, 4x4 Chevrolet Silverado and it ROCKS! I love everything about it! EVERYONE AT McKAIG Chevrolet/Buick are AWESOME!!! They have a GREAT team from sales to service! I recommend McKaig to everyone I know especially if they are looking to buy! Sincerely, Betty & Don deGeurin Very Satisfied Customers More

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