Mike Lambert | Page 31

We have been doing business with McKaig for over 20 years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact I just tell him what I want and if they don;t have the vehicle he will find it for me. I absolutely love this dealership everyone makes you feel like you are family and call me by name everytime I am there. Last year while working on our son;s senior prom I had a problem with my Suburban. I went to get in it and it would not start needless to say I was in a panic as I knew I had to have that vehicle as we were moving decorations from where we assembled them to the prom location. It was on a Saturday morning and I called McKaig and told them of my situation. They said they would send a wrecker to pick up my vehicle, a few minutes later Mike called me back and said to not worry that Larry was bringing me anohter Suburban to use that week-end and they would have mine ready sometime Monday. I don't know of any other dealership that would have done that for me. We have several family members that we have sent to buy there vehicles at McKaig we won't let them look at any other dealerships. We are all very satisfied with customer service,Doyle and his staff in the service dept., Laura and the girls in the front office, and especailly to Mike for all that I put him through. GREAT DEALERSHIP Gene and Billie Smeltzer More

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I have bought 4 cars from McKaig over the years, 2 Suburbans, 1 Tahoe, and a Pontiac Torrent. My wife or I have worked with Larry (retired) and Mike on the new car purchases and with Doyle on service Suburbans, 1 Tahoe, and a Pontiac Torrent. My wife or I have worked with Larry (retired) and Mike on the new car purchases and with Doyle on service. All vehicles were purchased in a low pressure environment at a fair price. All of the vehicles have been serviced by Doyle and his staff who do a good job of maintaining the vehicles. I am very pleased with both sales and service at McKaig. I drive by several Chevrolet and other dealerships on my way to McKaig in Gladewater. I will continue to do so for future purchases and service as well. Honesty and dependability is hard to find these days. More

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I purchase a new vehicle about every three years. I do not have to shop around because I know the personnel well enough to know I will be treated with utmost respect. If they do not have the vehicle in s not have to shop around because I know the personnel well enough to know I will be treated with utmost respect. If they do not have the vehicle in stock, they will look around and find what I am looking for. The service department is top notch. More

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My husband and I looked for almost a year trying to find the truck of "MY" dreams!!! We were dealing with so many dealerships and talking to so many sales men it was nerve racking!!! Back in late November I the truck of "MY" dreams!!! We were dealing with so many dealerships and talking to so many sales men it was nerve racking!!! Back in late November I had told my husband that I had, had enough and I wasn't looking any longer until after the holidays! It was really discouraging! Every sales person we had dealt with was always wanting to push something on me that I didn't want!!! I was even willing to purchase an used truck if necessary to get what I was looking for and in the price range that I (we) knew we could afford! On Saturday, January 17, 2009 I was watching television and a commercial for the McKaig dealership in Gladewater, Texas came up! It was as if they were talking to me!!! And yes, I know they weren't but the commercial got my attention and I went online to check them out! As I clicked in my information on their website, "My" truck came up!!! It was exactlly what I had been looking for for almost a year! I emailed McKaig and Mr. Josh Johnston called me on Monday morning! Talking to him was so awesome because everything that he said not only was what I wanted to hear, it was THE TRUTH!!! They had the very truck that I wanted and was so looking for on their lot and within our price range! We filled out the paper work on Monday and took posession of our truck on Tuesday! It was that simple! Mike and Josh are amazing people ... Everyone at McKaig are wonderful! I've been in there several times since we bought the truck to have it serviced with scheduled oil changes and tire rotations and we now even take my husbands 1/2 ton '99 Chevrolet Silverado in there for servicing! Everytime I talk to anyone at McKaig for any reason they are the sweetest nicest people I've ever dealt with! They are always there to answer any questions about our trucks and always there to help us in any way they can! I love my truck!!! We bought a 2009, 2500 HD, 4x4 Chevrolet Silverado and it ROCKS! I love everything about it! EVERYONE AT McKAIG Chevrolet/Buick are AWESOME!!! They have a GREAT team from sales to service! I recommend McKaig to everyone I know especially if they are looking to buy! Sincerely, Betty & Don deGeurin Very Satisfied Customers More

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i bought my first pickup in 93 from mckaig. i have been totally satisfied from that day. i have bought 3 trucks since then and will only but from that dealership. i go there for service on my truck and my totally satisfied from that day. i have bought 3 trucks since then and will only but from that dealership. i go there for service on my truck and my wifes car which is a chrysler i bought from PETERS chrysler chevrolet. i wont go back to peters. More

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Me and my wife were looking for a vehicle to replace an older vehicle that was no longer reliable. I talked with Mike and he was extremely helpful and made me feel like I was a valued customer before I ev older vehicle that was no longer reliable. I talked with Mike and he was extremely helpful and made me feel like I was a valued customer before I ever set foot on the dealership grounds. I (we) was/ were able to get the paperwork done and they even worked with us to get a decent tradein value for my old car. JOsh was able to work with me and went into detail on how the step by step process and left no suprises for me and my wife. I only say that I was very pleased with the help and the professionalism that Mike and Josh showed us while we were there. My wife found a spot on a seat and when brought to Josh's attention, he did not hesitate to set teh works to get there detailer on the issue in the near future. I ca only say that I am pleased with the service I received and think that Chevrolet would be making a mistake in limiting McKaig in their future endeavors with the upcoming issues for GM. More

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I would recommend this dealership because of 1)Friendly, hometown ownership; 2) Great pricing; and 3)Willingness to provide for my specific needs and requests. The owners and employees of the dealership hometown ownership; 2) Great pricing; and 3)Willingness to provide for my specific needs and requests. The owners and employees of the dealership were raised in Gladewater and are known and respected by everyone in town. When I went there looking for a vehicle, I was not pressured or bothered by the sales people. They allowed me to look and shop and were available when I needed to ask questions. I wanted a specific car, and when they did not have it, they were willing to find it for me and offered it to me at a very competitive price. I love my car and am very happy with it. My husband purchased his truck there also. We are very pleased with McKaig's car dealership and will shop there again in the future. More

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I have been buying cars and trucks from McKaig Chevrolet since 1971. They have always giving be the best price. There service after the sale is why I always came back to them. They are always so friendly an since 1971. They have always giving be the best price. There service after the sale is why I always came back to them. They are always so friendly and go out of there way to help you. I have sent other people to McKaig because they have the type of employees that you want to talk to. More

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McKaig Chevrolet has been loyal to my family for as long as I can remember and in return my family has been loyal to them. Their service is quick and the quality of work is superb. I recently bought a new as I can remember and in return my family has been loyal to them. Their service is quick and the quality of work is superb. I recently bought a new vehicle from them and the power steering went out twice within a couple of months of purchasing the vehicle. On the first occasion, I was about 120 miles from them and they arranged for a tow truck and for a dealership in the town I was in to service the problem and due to some convincing by McKaig's, I recieved my vehicle the next day. A couple of weeks later, the power steering went out again and again I was out of town. Once again, McKaig's arranged a tow truck and instead had the vehicle towed back to their service department. I haven't had a problem since. I don't know any other dealership that would go to those lengths to help a customer out. Having seen their loyalty first hand, I will never purchase a vehicle from another dealership. Andy White More

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My family and I have been doing business with McKaigs for about 20 years..Recently we purchase 4 different vehicles from them in the last 6 months. They are always very friendly during the sales part of our about 20 years..Recently we purchase 4 different vehicles from them in the last 6 months. They are always very friendly during the sales part of our transaction, but they always remember my family after the sale. The service department is always prompt and eager to help us....They have never left my wife stranded whenever I have been out of town and not able to take care of her car issues....I recommend them to everyone that I know looking for new or used car.... More

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