Mike Lau
Mike Lau at Elk Grove Toyota

Mike Lau

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Mike Lau

May 28, 2026

Dealership Rating
Employee Rating

Sevice advisor Mike is awesome, gave me options and good recommendations, very helpful, he explained things to the best of his ability More

by avb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2026

Dealership Rating
Employee Rating

Great service and great people to work with. That always keep me informed and work is completed on time. More

by heave.menial-6a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvin Kumar

May 27, 2026

Elk Grove Toyota responded

Hello, Thank you for your business and your review. I am happy to hear our staff always keeps you informed and the work is completed on time. We are here whenever you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 07, 2026

Dealership Rating
Employee Rating

Very pleased with the service at Elk Grove Toyota. Micheal the service technician answered all my questions clearly and was very friendly. More

by Merryec1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Michael. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 09, 2026

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Employee Rating

Always a great experience. .scheduling is easy..employees are always courteous and friendly..going back for sure More

by janielotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milton Vong, Patricia Herrera

Jan 10, 2026

Elk Grove Toyota responded

Hello, Thank you for reviewing our employees. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 18, 2025

Dealership Rating
Employee Rating

The advisor was nice. Thank you Elk Grove Toyota for the fast and good services. More

by Haaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Advisor and our services. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 10, 2025

Dealership Rating
Employee Rating

Service person was excellent. Very personable, straight forward, and to the point. I was happy More

by Daammyankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Elk Grove Toyota responded

Hello, Thank you for your kind review. I am glad to hear you received an excellent service. We are thankful to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 22, 2025

Dealership Rating
Employee Rating

They provided great service. Mike was attentive and had great communication. I will definitely be coming back. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Elk Grove Toyota responded

Hello Javier, It is pleasing to hear that Mike was attentive and had great communication during your visit. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2025

Dealership Rating
Employee Rating

Mike has excellent customer service skills and is a very honest and trustworthy person. He always goes over and beyond his call of duty…. And is very knowledgeable and thorough …. Making sure the customer More

by Dabboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Elk Grove Toyota responded

Hello, Thank you for your review on Mike. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2025

Dealership Rating
Employee Rating

Service writer Mike was great. Fully explained everything regarding my repair. Will use Elk Toyota again! More

by Dr2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Elk Grove Toyota responded

Hello, I am happy to hear Mike explained all the repairs to you during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 07, 2025

Dealership Rating
Employee Rating

Always Professional knowledgeable friendly courteous trustworthy reliable timely efficient always a joy to work with and see Mike my service advisor More

by Pegzriding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso

Aug 12, 2025

Elk Grove Toyota responded

Hello, Thank you for your awesome review. I am glad to hear Mike is helpful during your visits. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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