Mike Lombardi

I drove 3 hours because I was so impressed with Mike on the phone when we discussed my desire to purchase a 2026 Cadillac Escalade. I arrived and to my surprise Mike wasn’t there, BUT the receptionist IMM the phone when we discussed my desire to purchase a 2026 Cadillac Escalade. I arrived and to my surprise Mike wasn’t there, BUT the receptionist IMMEDIATELY called Ms Andrea(Mike told me he had a family emergency and to ask for Andrea) and she was an absolute pleasure to do business with. I have purchased several SUVs in the past few years, but never have I enjoyed the process so much. Ms. Andrea listened to what I wanted, explained a few things, and then I was given a few moments to go enjoy(really play bc it is awesome) their amazing coffee machine!! My daughter had a volleyball lesson that particular day so I had to get back to Dalton before we could actually finish the deal and instead of trying to convince me to stay so she could “make a sale” Andrea smiled at me and said, “Ok Allen, have a safe trip and we’ll make sure to have everything ready for you tomorrow.” Did I drive a total of 12 hours in 2 days just to come back to purchase an Escalade from Andrea, yes I did. I believe the WHY is what’s really important. Andrea had never met me before and honestly didn’t truly know if I was wasting her time or a serious buyer, BUT she cared either way. You can’t pay someone to care no matter the amount of money and after a few moments with her I felt like she was a friend that I was getting the honor to buy a car with NOT from. I don’t remember the name of the gentlemen that helped with the purchase, but since I live out of state they had to go above and beyond to fix some details for me. Lastly, the gentleman that did all the paperwork(they actually gave me a thumb drive instead of the stack of paperwork and I was very impressed with that detail) was very friendly and we spoke about family while he explained the financials to me. I typically don’t ever take the time to do reviews, but I believe Andrew’s Cadillac is a place that people will be treated with fairness, respect, and definitely a place that has the best selection. I can say without a doubt I will make the drive to Andrew’s Cadillac for all my Cadillacs purchases in the future because I’ve never met Mr. Andrews, BUT I have met Andrea and she left a lasting impression on me. Thank you to the whole team and thank you for making the process so easy and fun. More

by Allen Byers Verified Customer Verified Customer

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Great experience. I knew the car (XT5) I wanted. Mike Lombardi made it happen . They did not have the color on the lot. I went to lunch. Mike drove to Mt. Julit, si I knew the car (XT5) I wanted. Mike Lombardi made it happen . They did not have the color on the lot. I went to lunch. Mike drove to Mt. Julit, sister store, picked up the XT5 I wanted & delivered it back to Brentwood for me to inspect. I purchased. Awesome person to deal with, great experience. My home is in Murfreesboro. I had looked at other dealerships. I will return & advertise for Mike & Andrew’s Cadi. More

by dianegober Verified Customer Verified Customer

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I would rate Andrew’s Cadillac excellent in every way. Very professional and courteous. Everyone I interacted with was very kind and friendly from the time I entered the immaculate showroom until I drove Very professional and courteous. Everyone I interacted with was very kind and friendly from the time I entered the immaculate showroom until I drove away in my Cadillac. Special kudos to Andrea who took the time to help us program all the electronics and phone pairing, etc. I would definitely do business here again. More

by donaldgposton Verified Customer Verified Customer

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Great customer service! The team was very responsive and helpful each step of the way! The team was very responsive and helpful each step of the way! More

by SCGOLDSMITH Verified Customer Verified Customer

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Pleasant experience. Mike did a great job answering our questions. The transaction was quick and simple to understand. Mike did a great job answering our questions. The transaction was quick and simple to understand. More

by ED.KLEINE Verified Customer Verified Customer

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Another overall great experience for a returning customer! I would highly recommend this dealership and Michael if you want a new Cadillac. customer! I would highly recommend this dealership and Michael if you want a new Cadillac. More

by ronald.garneriii Verified Customer Verified Customer

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The atmosphere in the dealership is very inviting and professional. And all the employees are very professional and courteous.. professional. And all the employees are very professional and courteous.. More

by TNDAUCH Verified Customer Verified Customer

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Had a fantastic experience with my vehicle purchase from Andrew’s Cadillac. My salesman Mike Lombardi was extremely helpful throughout the process. I love my Vistiq! Andrew’s Cadillac. My salesman Mike Lombardi was extremely helpful throughout the process. I love my Vistiq! More

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Andrew's is the best! Mike L pays attention to every detail, and all customer needs and wants! This is our second Cadillac purchase here, and it certainly will not be the Mike L pays attention to every detail, and all customer needs and wants! This is our second Cadillac purchase here, and it certainly will not be the last! More

by JOHNNYT50 Verified Customer Verified Customer

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Very helpful and great service. They went out of their way to ensure we were happy. They went out of their way to ensure we were happy. More

by kn10077 Verified Customer Verified Customer

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