Mike Meah | Page 2

Where to even begin. If I could give negative stars on how this dealership operates and treats customers, I would. To start I purchased a used 2017 vehicle which was adve If I could give negative stars on how this dealership operates and treats customers, I would. To start I purchased a used 2017 vehicle which was advertised online as certified and told to me was certified as they also added a certification fee to which I later found out was completely untrue, they are saying the certification fee added was for the 100k powertrain warranty(we were told this warranty carried over to us not that we purchased it). I also had to bring it to the nearest dealership to check it over since something felt off while driving and I was shocked to hear that just 3 weeks after having the vehicle it was unsafe to drive without a repair. Then come to find after trying to figure this out with the manager that the car had a newly manufactured engine replacement which was never once reported or disclosed to us in any way both after we asked what things were done to the car in terms of service and it was also never listed on the Carfax. A week after purchase we had to bring it back for a detailing appt, they had the car for 6 hours and it still was dirty in several areas and not properly detailed and once we returned home discovered they didn't put the mats back into the car that I had purchased myself. It took weeks to get this resolved and have them shipped to me as I live nowhere near the dealership but not before the salesman called and basically told me I needed to give a 5 star google review for him and his manager so he could ship my own mats back to me! All I've asked is the certification fee to be refunded to me as well as the 100k powertrain warranty to be honored as we were lied to and told it was something that we had and how the car was clearly not certified. The manager has offered to just take the car back and try to give me another and once I provided proof of what we were lied to about said he could no longer help me further to make this right. More

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Management is full of rats and Sales full of snakes. Like so many of the other reviews, we were looking to purchase a new vehicle approximately 58-60K. What we were NOT looking for was a bait & switch. Like so many of the other reviews, we were looking to purchase a new vehicle approximately 58-60K. What we were NOT looking for was a bait & switch. We were lured in by the deceptive price listed for a vehicle, confirmed to be on the lot. Apron arrival, less the 2 hours later…the car was sold. BUT WAIT…with a deposit they would hold the one in transit. The one in transit was not the color we wanted so we declined. BUT WAIT… with a deposit we could reserve one set to arrive in 2-3 weeks. Of course this came with the “must buy” package full of junk we did not need/want. Oil changes, helium refills, pin stripes, door guards. Once again, we declined. BUT WAIT… we could eliminate the items we did not want but would have to buy the Hyundai standard package that comes on every Hyundai. Hmmmm… if it’s standard on every Hyundai- why do we need to buy it. By now we are amusing ourselves by playing the “scam the scammer” game. We played with sales for roughly four hours making them shows us more vehicles/get more quotes/negotiate different items until we finally found the one we wanted. BUT WAIT… we forgot our credit card. Print out the details and as soon as we get home, we’ll call you for the deposit. That was several weeks ago, we never called them and they never called us. They may have called the number we provided but am pretty sure when they asked for Sam Johnson, they were told they reached the wrong number. Moral of this story… we wouldn’t have scammed you had you not tried to scam us. What you saw was a couple of old people, not a couple of smart people! By the way, we did buy our vehicle - from Patrick Hyundai 🙂 More

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I had a wonderful experience buying a car from here. Mike mean made everything very easy and transparent. Mike mean made everything very easy and transparent. More

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I can’t believe Bob Loquercio would employ a General Manager like Mike Meah for over six years! They mustn’t care any more about customer service than he does. Mike is an arrogant, loud mouth ( talked Manager like Mike Meah for over six years! They mustn’t care any more about customer service than he does. Mike is an arrogant, loud mouth ( talked over my wife on the phone and told her “ you listen to me” and then hung up on her when he was done ranting at her) . Mike has a history of speaking to women as that is way he has spoken to my niece who bought a car from Elgin Hyundai! Sad to say the car spun a main bearing after in burned all the oil after she only drove it 2000 miles. After a month she has had no restitution!!! We have a video recording of Mike Meah ranting at her. Telling her he “won’t do anything on her car until she took down the bad review she gave him”! Arrogance at its finest! Reviews are there FOR A REASON! I would never buy a car from any of their dealerships as there are many great car dealerships to work with in Naperville and North Aurora, and Tinley Park. More

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The General Manger needs a lesson in Customer Service! He was not only RUDE but TALKED OVER ME and then HUNG UP ON ME! Very surprising this dealership is in business! NO ONE should be spoken to like th He was not only RUDE but TALKED OVER ME and then HUNG UP ON ME! Very surprising this dealership is in business! NO ONE should be spoken to like that! I am THE CUSTOMER! He has left me no choice but to go to his boss and I won’t stop there! Better Business Bureau, Attorney General and Hyundai Consumer Affairs! The issue with the car is the least of their problem now! More

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I went to Elgin Hyundai because I was really into the new 2023 Hyundai Palisades. Mike Meah, the General Manager was awesome !!! He greeted me when I walked in and told me that Katie Polite would take good c 2023 Hyundai Palisades. Mike Meah, the General Manager was awesome !!! He greeted me when I walked in and told me that Katie Polite would take good care of me! He was right !! Katie knew exactly what i was looking for with just a few questions. Also, Mike Meah helped me get a GREAT deal!! Everyone there is so friendly and i cant wait to send friends and family and also cant wait to purchase again from them in the future. OH! And also i cant wait to see the new buildings !! Hyundai needs this they are AMAZING! More

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I have leased 2 cars now purchased my 3rd car and I can’t say enough about this dealership. I had Michael Meah and Jeremy Rosa helping me every step of the way, and I was able to Always reach them by text or say enough about this dealership. I had Michael Meah and Jeremy Rosa helping me every step of the way, and I was able to Always reach them by text or a call. I have Never had any problems in my process from start to finish with getting my new Tucson, the service department also has been top notch, and they deserve a Shout Out for Well Done ! I know sometimes you go to these dealerships and you are treated like a Nobody, but this dealership and these people Do Not treat you that way! So, before you read the reviews and decide, I am telling you they are not slimy , crooked, bad people. I will be back, but only for service, as I love my new Tucson, Thank you Mike and Jeremy. Job well done! More

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If I could give 10 stars I would! I have purchased 3 Elantras here in the last 10 years. Mike Meah has always made me feel like family when I am there. Katie Polite helped me with my I have purchased 3 Elantras here in the last 10 years. Mike Meah has always made me feel like family when I am there. Katie Polite helped me with my 2023 Elantra Ltd this time and made sure that all my questions were answered! Shout out to Steven Johnson who also helped set up my Blue Link while Katie was setting up my features on my new car. Talk about teamwork! More

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I had been warned that this dealer adds unwanted packages and fees to inflate the price of the car, telling you they can't be removed, and that was indeed true. It was not easy, but I was able to get those c and fees to inflate the price of the car, telling you they can't be removed, and that was indeed true. It was not easy, but I was able to get those charges taken off and put money down on a new Kona which was due to arrive at the dealer in about 6 weeks. The car came in about 11 weeks. When I arrived to pick up the car I was told that the amount they would give me for my trade in had dropped from 16000 to 12783. I was agreeable to some drop in value due to market fluctuation and increased mileage but certainly not that much. The GM, Mike Meah, who came to deliver this news became rude and aggressive when I refused the deal, shouting and talking over me. (I am a 67 year old woman and have been a customer of theirs for years) I left without the car and would no longer recommend this dealer to anyone. Their business practices are shady at best and their is no excuse for the GMs behavior. I would have given him a zero if it was an option. I was shocked to read previous reviews of this sales group and see these same issues being brought up repeatedly. More

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VERY, VERY PLEASED! ! We purchased a new Tuscon, everything was done over the phone, Well worth the drive! ( we wanted to explore the Chicago area) Thanks to Michael Me ! We purchased a new Tuscon, everything was done over the phone, Well worth the drive! ( we wanted to explore the Chicago area) Thanks to Michael Meah (GM), and Tyler O. (must ask for Tyer) that made our purchase easy, fast, and was ready when we arrived. Tyler O took time to explain the needed functions on the car. To my surprise, the dealership gave an extended warranty on the powertrain to 240 moths, 200,00 miles. Hyundai believes in their cars. Highly recommend them to do business with!! More

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