Mike Miller

Do not bring your vehicle here . .. even if it's under warranty! We used to, but the Service Dept has become a giant scam and we have zero trust in them. We are a Honda family (purcha .. even if it's under warranty! We used to, but the Service Dept has become a giant scam and we have zero trust in them. We are a Honda family (purchased 4 Honda's over the past 15 years), but are completely fed up with the games being played. Problems range from being overcharged by Service, fighting to get our money back, surprise charges like $250 just to diagnose what is wrong with your car, and the latest is my 2025 Honda Pilot (purchased in December) has a faulty foam buffer between the dash and windshield. It stuck onto my windshield sun visor and pulled partially out. Ocean Honda tried charging me over $900 to fix this - said it's not covered under warranty. I asked the manager to call me, but to no avail. And the technician told me the Service Manager made the call to charge me on it! So ... what Honda is really telling the customer (me) is that I bought a $60k vehicle that I can't even do something as simple as put a sun visor in without running the risk of incurring huge bills (even when the car is under warranty). Will never bring my vehicle to this Honda again. And I just e-mailed corporate to unfortunately inform them of not only these problems, but also that the terrible car-buying experience (at Brandon Honda - they are unethical, too) and service department experiences at Ocean Honda have convinced us to never buy Honda again. More

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Not happy with the the diagnostic of my vehicle real problem and how they go about fixing it in a timely manner and the cost effectiveness in doing so problem and how they go about fixing it in a timely manner and the cost effectiveness in doing so More

by ebeharie Verified Customer Verified Customer

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Not happy with the outcome of the visit but more upset with the way it was handled. Told 2 technicians test drove my car but ZERO miles were put on it! Told I had a dead cell in my battery causing another with the way it was handled. Told 2 technicians test drove my car but ZERO miles were put on it! Told I had a dead cell in my battery causing another issue. Took car to batteries plus and had it checked to find NO problem!!! with the battery. This is the 3rd car in 5 years purchased here and won’t be a 4th. More

by happy guy Verified Customer Verified Customer

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Ocean Honda has the nicest service and I sales teams I have ever had that pleasure doing business with I will recommend them to all my friends and family have ever had that pleasure doing business with I will recommend them to all my friends and family More

by chriskraengel67 Verified Customer Verified Customer

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Normally superior service, this time just average. . Long wait and not honest feedback. Will be back. . Long wait and not honest feedback. Will be back. More

by DMN8TRX30 Verified Customer Verified Customer

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My favorite crew, JR & Carmine. All staff here have been stellar! If you're looking for a car...this IS the place. All staff here have been stellar! If you're looking for a car...this IS the place. More

by POPSD11 Verified Customer Verified Customer

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Miranda, John and Carlos have been great to work with. Never an issue with Miranda, she is great. The dealership is warm and welcoming. I will continue to buy cars there and of course have all my servi Never an issue with Miranda, she is great. The dealership is warm and welcoming. I will continue to buy cars there and of course have all my servicing as well. More

by CAMELOTTR Verified Customer Verified Customer

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Everything was fantastic, love the express tech that did my oil change!! Pretty sure his name was Blake my oil change!! Pretty sure his name was Blake More

by syd03 Verified Customer Verified Customer

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I have been servicing my Honda with Ocean Honda for years I love the artist JR he’s the best he always take care of me I love the artist JR he’s the best he always take care of me More

by 1Jrhonda1 Verified Customer Verified Customer

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