Mike Miszczyk

My wife and I recently visited Old Orchard Nissan in Skokie to test drive a vehicle and left with serious concerns about the dealership. We had scheduled an appointment in advance, but when we arrived Skokie to test drive a vehicle and left with serious concerns about the dealership. We had scheduled an appointment in advance, but when we arrived we were told the salesperson we’d been communicating with online (Eric) wasn’t a real person. The salesman who eventually helped us (Jeremy) seemed confused about why we were there and which vehicle we wanted to see. After waiting about 15 minutes, the car was finally brought around, but was filthy, with the explanation that their car wash was broken. During the test drive, the salesperson wasn’t able to answer even basic questions about the vehicle. We also discovered that one of the rear entertainment screens was actually cracked (despite initially being told it was just a screen protector), and after the drive there was a noticeable burning smell from the engine. At that point there were simply too many red flags. Even though we were willing to discuss the issues and potentially make a deal, the Used Car Manager never came out to speak with us. The overall experience felt disorganized and unprofessional, and unfortunately the follow-up communication afterward wasn’t any better. We came in genuinely interested in buying a vehicle but left feeling like we were dealing with a shady used car operation rather than a professional dealership. Buyers should proceed with caution. More

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While making the purchase, it turned out that the promised set of winter tires wouldn't be delivered by the following day. The manager offered to pick up the car now and install the tires for free, p promised set of winter tires wouldn't be delivered by the following day. The manager offered to pick up the car now and install the tires for free, plus cover the cost of the car wash. It's a small thing, but it shows the customer is valued. More

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Tried to get the total price for truck listed on cars. com, but 2 separate salespeople said they could not give me the price & that I would have to travel to the dealership (I'm more than 12 hrs away) to g com, but 2 separate salespeople said they could not give me the price & that I would have to travel to the dealership (I'm more than 12 hrs away) to get the price...seams very shady and after reading all the bait & switch reviews I would agree. They reply they would like to be price transparent, but they are the opposite More

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My long search for the perfect Frontier Pro-4X finally paid off when a manager from Old Orchard Nissan contacted me as soon as the vehicle became available, despite some initial issues with email notifica paid off when a manager from Old Orchard Nissan contacted me as soon as the vehicle became available, despite some initial issues with email notifications. I received the most thorough explanation of warranty terms I've ever encountered, and I am extremely happy with my purchase. I highly recommend this company! More

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For a long time, I couldn't decide which Nissan model was better for my needs—the Rogue or the Murano. Instead of pressuring me, the salesperson at Old Orchard Nissan suggested I take both cars for a weekend better for my needs—the Rogue or the Murano. Instead of pressuring me, the salesperson at Old Orchard Nissan suggested I take both cars for a weekend comparison test drive. This helped me make a confident decision, and I'm grateful for such an innovative and helpful approach. More

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I couldn't decide if the Nissan Ariya was right for me because of its electric drivetrain. The dealership manager offered to take me for a full-day test drive to get a feel for it in real-world conditions because of its electric drivetrain. The dealership manager offered to take me for a full-day test drive to get a feel for it in real-world conditions. This allowed me to make an informed decision, and now I'm confident I made the right choice. More

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A couple of days after buying a used Pathfinder, I discovered a minor but annoying problem with the electronics. The service department at Old Orchard Nissan didn't dispute the warranty; they immediat discovered a minor but annoying problem with the electronics. The service department at Old Orchard Nissan didn't dispute the warranty; they immediately fixed the malfunction and performed additional system checks. This kind of responsible approach is what I appreciate most. More

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I came to Old Orchard Nissan with an unusual request – to choose a car as a gift for my wife's anniversary. The consultant, Mike, showed incredible dedication: he helped me maintain the surprise, organized a choose a car as a gift for my wife's anniversary. The consultant, Mike, showed incredible dedication: he helped me maintain the surprise, organized a test drive supposedly "for myself," and suggested several ways to present the surprise. The entire process was handled tactfully and professionally, and my wife's reaction to the new Nissan Rogue was the best reward. This experience showed that they know how to work not only with cars, but also with people's emotions, creating truly special moments. More

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I had long been hesitant about switching to an electric car, but the consultants at Old Orchard Nissan completely dispelled all the myths about operating the Mustang Mach-E. They arranged an extended test car, but the consultants at Old Orchard Nissan completely dispelled all the myths about operating the Mustang Mach-E. They arranged an extended test drive for a whole day so I could test the charging and the car's behavior in various modes. After this comprehensive introduction to the car, I made my decision without any hesitation and am now completely satisfied with my new purchase. More

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I was looking for a new crossover for my family, and after visiting Old Orchard Nissan, I decided to buy a Nissan Rogue there. The salesperson didn't push me, but helped me find the perfect trim and neg after visiting Old Orchard Nissan, I decided to buy a Nissan Rogue there. The salesperson didn't push me, but helped me find the perfect trim and negotiated a fair trade-in deal. I was especially impressed that the dealership serves the entire Skokie, Niles, and Chicago area, offering convenient service. I'm sure I'll be returning for regular maintenance and my next purchase because they value long-term customer relationships. More

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