Mike Moore

Poor sales man service and don't care If you have a quality vehicle for safety and assistance with resolution . quality vehicle for safety and assistance with resolution . More

Helpful 0

Report | Print

We have bought several vehicles from Kernersville Chrysler Dodge Jeep and every experience has exceeded our expectations. From our initial contact with Jerry Bono who answered our many questions and Chrysler Dodge Jeep and every experience has exceeded our expectations. From our initial contact with Jerry Bono who answered our many questions and set us up with Erick Messer to place our order. To Matt Breedlove who answered all our post ordering questions promptly, kept us apprised of the order status and was there for the delivery of our vehicle, and to Eddie Petrovitch who handled the final purchasing process and paperwork. We were treated like truly valued customers during the entire process and would definitely buy from them again as well as recommend the dealership to all our family and friends. Thank you. We appreciate everything you all have done for us and we love our new car! More

Helpful 0

Report | Print

They were very professional I was very friendly I would highly recommend them again. The whole staff from Michael Moore to Carmen Lopez they were very professional even the team that showed me the vehicle highly recommend them again. The whole staff from Michael Moore to Carmen Lopez they were very professional even the team that showed me the vehicle and went over the paperwork. More

Helpful 0

Report | Print

Buyer beware with this dealership! After verifying the Internet price of a 2017 Honda Pilot over the phone TWICE, once there in person and ready to buy the vehicle, the Sales Manager, Mike, comes out with Internet price of a 2017 Honda Pilot over the phone TWICE, once there in person and ready to buy the vehicle, the Sales Manager, Mike, comes out with the Sales person and says the price listed is wrong and it’s actually more than $10,000 more than the advertised listed price! Besides false advertising, this is very BAD business practices. I would not trust this dealership! More

Helpful 2

Report | Print

A dealer with integrity. I got a fair deal and excellent customer service. Everyone I spoke to was followed through and made the entire sales process as quick and efficient as I got a fair deal and excellent customer service. Everyone I spoke to was followed through and made the entire sales process as quick and efficient as possible.. More

Helpful 0

Report | Print

great Mike Moore did a great job of trying to get me into a car with my sales person Scott Pickard was wonderful. Lots to pick from. Mike Moore did a great job of trying to get me into a car with my sales person Scott Pickard was wonderful. Lots to pick from. More

Helpful 1

Report | Print

Used vehicle purchase I got an awesome deal from the best place to by a vehicle , thanks to Dave and Cheyenne. I recommend them to all my friends and family. I got an awesome deal from the best place to by a vehicle , thanks to Dave and Cheyenne. I recommend them to all my friends and family. More

Helpful 0

Report | Print

DO NOT BUY FROM HERE!! HORRIBLE DEALERSHIP!! This is by far THE worst dealership in the Piedmont. I purchase a used vehicle in cash from this place around 12pm on 01/25/2015, and 8 hours later th This is by far THE worst dealership in the Piedmont. I purchase a used vehicle in cash from this place around 12pm on 01/25/2015, and 8 hours later the car was leaking a lot of oil and smoking in my brand new drive way. The next day which was Sunday, we took the car back to the service station with a list of things that were wrong with the car. Keep in mind before I purchases the call I asked FOUR TIMES if there was anything wrong with this car. Ronnie inform me that the car had went through an 169 point inspection and everything was good. On Monday. I called to confirm that my information had been received. They said it was and they were going to look at it. On Tuesday, they said that tried to patch it up and they still couldn't figure out what was wrong with it and had been on the phone with the original dealership of the car. Today is Wednesday, we have followed up and they still can't figure out the problem. These professional scam artist will lie to get your money, the customer service reps are very rude like Lori who answers and doesn't know how to properly relay messages or do her job as an assistant. The service don't know what they're doing. The manager are VERY RUDE especially Mike Moore. If I could rate them a 0. I would BEWARE DO NOT BY A NEW OR USED CAR FROM HERE GO TO CARMAX/ FLOW OR CROWN! More

Helpful 2

Report | Print

BUYER BEWARE!!!! Buyer BEWARE!!!!!! There are many unethical practices being done at this dealership. After purchase, I was tossed keys and salesman disappeared witho Buyer BEWARE!!!!!! There are many unethical practices being done at this dealership. After purchase, I was tossed keys and salesman disappeared without doing walk around. Extra things I paid for like clear coat was NOT completed at time of purchase. Extended warranty was paid for only to get letter from Chrysler stating is was not bought. Warranty is not honored by other dealerships. Dealer didn't disclose correct mileage of vehicle or that it was used as DEMO vehicle. Damage while in dealers possession was not disclosed and was in fact hidden from me at time of purchase. EXTREMELY dissatisfied with this dealerships customer service and everything else I have dealt with concerning this dealership. Dealership will do nothing to remedy any of the issues and is only attempting to defend their BBB rating after they were warned it was being effected. TOTALLY UNPROFESSIONAL and UNETHICAL BUSINESS PRACTICES being committed by the dealership and employees. I would recommend doing business at any dealership other than this one. More

Helpful 3

Report | Print

Friendly and knowledgeable My husband and I went to look at trucks and Leon Hughes was our salesman> We looked at one and decided we would look at newer models > Leon did paperw My husband and I went to look at trucks and Leon Hughes was our salesman> We looked at one and decided we would look at newer models > Leon did paperwork and let us know which truck we could get in our price range. We drove home in a 2008 Dodge Ram and we love it ! Thank you Leon for answering all our questions and showing everything about the truck. More

Helpful 0

Report | Print