Mike Morgan | Page 2

Sold the car u had a $500 down payment on They sold a car I had given them a $500 down payment on. There were problems with the financing (nothing I could do) and it took a while to get the do They sold a car I had given them a $500 down payment on. There were problems with the financing (nothing I could do) and it took a while to get the documents they wanted. I was told to bring the docs in when I got them and before I could, they sold the car. Thus was even after they posted the car for $7,995, then changed the price to $10,500 when I came in to purchase it and the price was STILL listed as $6,995. Now that they have trashed my credit, I have no options to purchase elsewhere.. More

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Good reception and met my expectations Tim Denton was helpful with finding the Ford F-150 I was looking for and Nic and the finance department was able to come through with the terms. Paul Tim Denton was helpful with finding the Ford F-150 I was looking for and Nic and the finance department was able to come through with the terms. Paul N. And Suong T. More

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Looking for Truck Went to Five Star just looking for a truck, Jessica Graham was my salesperson. She did a great job working with me to match my needs with their best Went to Five Star just looking for a truck, Jessica Graham was my salesperson. She did a great job working with me to match my needs with their best offer. More

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I Love My New Ford F-150 XLT I Love our new Ford F-150 XLT. Thomas Hicks was our salesman, and was excellent. He answered all our questions I made sure we had the best deal. I w I Love our new Ford F-150 XLT. Thomas Hicks was our salesman, and was excellent. He answered all our questions I made sure we had the best deal. I would recommend Five Star Ford to anyone who's in need of a vehicle. We drove from McDonough, and I'm glad we did. More

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Purchasing a used vehicle. On the 15 of MAY, I was in need of transportation. I stopped by Ford-Lincoln on Russell Pkwy and was introduced to Mr Grey, he was the sales person. T On the 15 of MAY, I was in need of transportation. I stopped by Ford-Lincoln on Russell Pkwy and was introduced to Mr Grey, he was the sales person. Told what I needed and how much I was willing to spend. Within two hours after taking all the necessary information, he presented me with the perfect vehicle which after test driving it, I was very satisfied.The size of the vehicle, gas mileage, the car actual mileage was just right More

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If mama ain't happy ain't nobody happy I give this rating because Tim Denton is by far the best car salesman in my book. I took my mother to him in search of her a new vehicle. It didn't ta I give this rating because Tim Denton is by far the best car salesman in my book. I took my mother to him in search of her a new vehicle. It didn't take us no time and BOOM!, there we are head home in a brand new vehicle. This place is very professional and courteous to there customers. More

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Great Car Buying Experience Went in just to check on a special they were offering and came out with a brand new car. Tim Denton is a fantastic salesman. Did a wonderful job goi Went in just to check on a special they were offering and came out with a brand new car. Tim Denton is a fantastic salesman. Did a wonderful job going to bat for me to keep the price of my new car within my price limit. Great customer service from everyone I dealt with there. When I'm ready for another car I'll definitely come back here. More

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Excellent service Travis Jordan, my salesman, was great, very attentive and caring of my needs. TRAVIS Jordan did not force anything on...EXCELLENT SALESMAN..great serv Travis Jordan, my salesman, was great, very attentive and caring of my needs. TRAVIS Jordan did not force anything on...EXCELLENT SALESMAN..great service..loved it More

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Their mistakes will cost you. I purchased a 2015 F150 from Five Star Ford Lincoln in Warner Robins GA. I had to have a co-signer. The following day I find out that they have put my I purchased a 2015 F150 from Five Star Ford Lincoln in Warner Robins GA. I had to have a co-signer. The following day I find out that they have put my co-signer on the tag and title. (Most people assume that a co-signer has to be on the tag and title, but that is not true. If you co-sign and get put on the tag and title you are not only responsible if the buyer defaults on payments, you can also be sued if the buyer has an accident and gets sued). I went back and told them if the co-signer was not taken off the tag and title then the sale was over and I would not accept the vehicle when it arrived. The Finance Manager claims to have called the bank and have my co-signer removed from the title. He also says it will increase my payment amount. The new sales contract was signed and only I signed the tag and title forms. I asked if the old contract was going to be shredded and he tells me yes it would. I pickup the vehicle a couple of days later. A week later I call the tag office and find out Five Star Ford still had my co-signer on the tag and title! I call them and ask why did this happen. I am told that the wrong contract got submitted by mistake. The one that was to be shredded got put back into the sales folder and they sent it in instead of the correct one! They ensure me that this mistake will be corrected and for me not to worry. Fast forward over a month later with several trips there, phone calls to them and a four page letter to the General Manager they say that they cannot change what they did. I had to refinance the vehicle even before my first payment in order to get my co-signer removed from the title. The General Manager finally admitted to me that they made a mistake but that it was out of their hands. Plus during one of my trips to the dealership I am on the sales floor trying to get the receptionist to find the manager and I am suddenly surrounded by salesmen acting like bouncers. Then the salesman I bought from says "I liked you at first, but now you are getting on my nerves"! There is no communication between staff members at Five Star Ford. I have also found out that they ran my co-signers credit as if they were the buyer and not the co-signer. All they care about here is getting another sale and moving to the next one. Be very careful when buying from Five Star Ford because their mistakes and business practices will cost you dearly. More

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Great dealership travis Jordan is a great salesman and very nice! I would recommend this dealership to anyone. Great service and fair prices. I would shop here again travis Jordan is a great salesman and very nice! I would recommend this dealership to anyone. Great service and fair prices. I would shop here again More

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