"Painless experience, and very smooth - Easy!"
Visited the dealer once in February to order a Jeep, no trying to sell something close off the lot. Dealer searched to see if one did exist, but then immediate ordering after that turned up nothing. Confirmed all options and order placed. After that, my salesman Mike Mueller kept me up to date with calls/texts on the vehicles progress, and I had a VIN number within days. When I was notified it was shipped, I filled out the credit application online, and then the day of the delivery we talked about down payment and trade in value (we had previously come up with a price range, and settled on a amount). No haggling for a dollar here or there.
Arrived at the dealership, all the paperwork was completed and ready to go. Quick offer of Extended Warranty if we wanted it. Signed paperwork, and got a quick tour of the vehicle. Total time at dealer was less than 45 minutes on Delivery day. Vehicle was clean and all ready to go, parked out in front.
So total time at the dealer was less than 2 hours, and I got everything I wanted from the purchase.
I would definitely go back to Mike and will let others know about him if they are in the market for CDJ vehicle.
Other Employees Tagged:
I worked with Mike Mueller, he made the process so seamless. He was awesome, I will only use him. I recommend all my friends and family to him, this is the 3rd jeep I have gotten from him. Thanks Mike for being amazing!!!
Excellent service, would return and recommend. Mike Mueller is very knowledgeable and professional, and takes time to help with any questions. Very appreciative for all his help and look forward to working with him in the future!
"Great Experience love the Jeep!"
We purchased a new Jeep Compass and love it! Mike our sales person was a great help and very upfront with us. He made the experience as easy as possible with our busy schedule. I would definetly recommend Mike and the dealership.
"In and out without a hitch! "
I can honestly say this has been the best dealership experience I have ever had! From the get go Mike Mueller was professional and didn’t hassle you into anything. He listened to exactly what you wanted and found the best vehicle for you and your price range. The process was so painless and I was in and out with a new vehicle in just under a few hours! I have felt with Orchard in the past on buying a used vehicle and they have been nothing but top notch! I can’t speak highly enough of them and especially Mike Mueller! I walked out very pleased and have a brand new awesome Ram! Thanks for the great experience!
"Friendly & knowledgeable staff!"
The staff here really know what they’re doing! Very friendly & knowledgeable! Had a great experience here & would recommend to anyone. They go out of their way to please their customers!
"New Car Lease"
Mike provided another awesome lease experience. This is my 2nd lease he's handled for me. Love Orchard, Mike and my new 2018 Grand Cherokee!!!
"Simple and smooth"
- michael caples
Mike has always gone out of his way to make my lease trades simple and easy for me. He always has everything ready to go and follows through on everything we previously discussed. Will continue to buy all my vehicles through him. Thanks!!
I leased from a different dealership for my last vehicle. I’m so glad I chose Orchard this time around. The atmosphere is so kuch more welcoming. No pressure and very helpful.
- Corynne Marshall
When I called, Mike Mueller was informative and prompt. He got us exactly what we wanted and a great deal. He was very efficient. We were able to to most everything online and he had us in an out of there in a few minutes honoring the price we got over the phone. He definitely demonstrates high quality customer service and efficiency we haven't seen elsewhere. We are very satisfied with our treatment as customers. The gentleman I called before him same place didn't even return my call and was very brief when I asked him questions..like I was bothering him Otherwise..dealer would have had perfect rating. See Mike! Nice beverage and snack area was a bonus.