Mike Murphy
Mike Murphy at Auffenberg Nissan

Mike Murphy

Sales Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.4
84 Reviews
4.4

84 Reviews

Write a Review

84 Reviews of Mike Murphy

May 16, 2026

Dealership Rating
Employee Rating

Auffenberg Nissan made my entire car‑buying experience exceptional. I purchased a Nissan Rogue and genuinely loved every part of the process. The team was friendly, knowledgeable, and never pushy, which m More

by ROLIVIA436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman, Brian Brawley

May 16, 2026

Dealership Rating
Employee Rating

Everyone is so professional and courteous and keeps me informed about the status of my car service. More

by JLW45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman, Brian Brawley

May 13, 2026

Dealership Rating
Employee Rating

Quick and efficient support while we waited. Talked through the process so someone new to it could understand. More

by ELAUWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman, Brian Brawley

May 13, 2026

Dealership Rating
Employee Rating

I was told it was going to cost me $150 to get the diagnostic done which I already had done someplace else. I knew what the problem was , but the only way I could get Nissan to let me know how to get More

by COENAFERGUSON
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Chapman, Brian Brawley

May 05, 2026

Dealership Rating
Employee Rating

Excellent service, the young guy, Tim was really great a helping me get a car.. He got me what I wanted More

by PASCHA_P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman, Brian Brawley , Dont know any of them

April 21, 2026

Dealership Rating
Employee Rating

Great service department staff. Friendly, professional, courteous, timely, stand behind their work. Pleasure to work with. More

by PCANDERSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Auffenberg Nissan responded

"Thank you for the wonderful feedback! Our service department is dedicated to providing top-notch customer service and we're thrilled to hear you had a great experience. It was a pleasure working with you!" #CustomerSatisfaction #HappyCustomers

April 21, 2026

Dealership Rating
Employee Rating

Very pleased with the work done. Service was completed on schedule as promised and staff was very knowledgeable and professional More

by DDPRAT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley

Apr 26, 2026

Auffenberg Nissan responded

"Thank you for the kind words about our service and team! We strive to provide top-notch work and it's great to hear we delivered on our promise. Your satisfaction is our top priority and we look forward to serving you again in the future." #HappyCustomers #ProfessionalService

April 09, 2026

Dealership Rating
Employee Rating

over 3 hours for an oil change and when I asked them, they got annoyed. More

by CECYTSZ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Chapman, Brian Brawley

Apr 26, 2026

Auffenberg Nissan responded

Hi there, thank you for your feedback. We apologize for the long wait and the behavior of our staff. We will work to improve our efficiency and provide better customer service in the future. Your satisfaction is our top priority.

April 09, 2026

Dealership Rating
Employee Rating

They were friendly, knowledgeable and met my needs in a prompt, concise and efficient manner. More

by NICHOLASBELOKON
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman, Brian Brawley

Apr 26, 2026

Auffenberg Nissan responded

Thank you for your positive feedback! We are thrilled to hear that our team provided you with excellent service and met your needs efficiently. We take pride in delivering top-notch service to all our customers!

March 30, 2026

Dealership Rating
Employee Rating

the services dept. did exactly what they said they would do and did not come up with more issues: More

by JONES.LYNETTE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley

Apr 01, 2026

Auffenberg Nissan responded

Thank you for your positive review! We are thrilled to hear that our services department met and exceeded your expectations. Our goal is always to provide reliable and efficient service without any additional surprises. We appreciate your trust in us and look forward to serving you again in the future!

1
...