Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
65 Reviews
4.5

65 Reviews

Write a Review

65 Reviews of Mark Chapman

May 16, 2026

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Auffenberg Nissan made my entire car‑buying experience exceptional. I purchased a Nissan Rogue and genuinely loved every part of the process. The team was friendly, knowledgeable, and never pushy, which m More

by ROLIVIA436
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

May 16, 2026

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Everyone is so professional and courteous and keeps me informed about the status of my car service. More

by JLW45
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

May 13, 2026

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Quick and efficient support while we waited. Talked through the process so someone new to it could understand. More

by ELAUWA
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

May 13, 2026

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I was told it was going to cost me $150 to get the diagnostic done which I already had done someplace else. I knew what the problem was , but the only way I could get Nissan to let me know how to get More

by COENAFERGUSON
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Brian Brawley, Mike Murphy

May 07, 2026

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No one explained to me exactly what they were doing. Just that I needed this. I brought my car in for oil change, tire rotation, and and fluids filled. I had a coupon for $59.95 which I was happy abo More

by HIRTEJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley

May 05, 2026

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Excellent service, the young guy, Tim was really great a helping me get a car.. He got me what I wanted More

by PASCHA_P
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Dont know any of them

May 04, 2026

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No salesman pressure. I was able to view cars without unwelcome pressure from a salesman. More

by DLFOLTZ3263
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Recommend Dealer
Yes

Other Employees Tagged: John Hollenkamp

April 09, 2026

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over 3 hours for an oil change and when I asked them, they got annoyed. More

by CECYTSZ21
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brian Brawley, Mike Murphy

Apr 26, 2026

Auffenberg Nissan responded

Hi there, thank you for your feedback. We apologize for the long wait and the behavior of our staff. We will work to improve our efficiency and provide better customer service in the future. Your satisfaction is our top priority.

April 09, 2026

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They were friendly, knowledgeable and met my needs in a prompt, concise and efficient manner. More

by NICHOLASBELOKON
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Apr 26, 2026

Auffenberg Nissan responded

Thank you for your positive feedback! We are thrilled to hear that our team provided you with excellent service and met your needs efficiently. We take pride in delivering top-notch service to all our customers!

March 29, 2026

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Just bought two cars from them them I bought one for my granddaughter like it so much we decided to go back and buy one for us More

by DONALD24
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Apr 01, 2026

Auffenberg Nissan responded

Thank you for choosing us for your car needs! We are thrilled to hear that you loved your granddaughter's car so much that you came back to buy one for yourselves. We appreciate your loyalty and hope you continue to enjoy your new cars! #happydriving

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