"awsome best dealer ever"
i bought a car and it was awsome prefect place and awsome dealer i Recommend everyone good I’m fine mike nikzqt that is the best dealer you will have a wonderful time when you have your next car
" Northwest motorsports rocks "
- The Car Guy
Mike Nikzat at Northwest motor Sports was Very easy to Work with, he was patient and had a Good Sence of Humor
Would Gladly work with him Again, Thanks Mike
Had a best experience purchasing my car today . Mike Nikzat is a professional and knowledgeable salesman I ever seen . Mike has a great customer service and he truly making sure I am getting best deal, I recommend mike Nikzat and northwest Motorsport to all my family and friends. Mike’s is the man
Great service got back to me and my wife fast worked on pricing, financing. Very knowledgable about the vehicle we wanted to buy had a great time at the dealership.
"Northwest Motorsport a great place to buy a preowned truck!"
I was searching for quite a while looking for a fairly specific Ford Super Duty with a V10 engine. A truck at Northwest Motorsports popped up on my AutoTrader search, and it looked like a winner. Keep in mind I live in Los Angeles.....1,100 miles south of Puyallup. Also keep in mind I'm more Coyote than most, so trusting folks especially that far away is not my strong suit.
After talking with a few salespeople about the truck I landed with Mike Nikzat. Most vehicles look good in pictures, so I pressed him on the reality of the truck. Mike did nothing but continue to affirm that it was the real deal and that the truck was indeed as clean as it looked. Still not enough to satisfy the Coyote in me, and at this point Mike wants to know if I'm ready to give a deposit. I'm not yet, but he doesn't push. My Wife starts discussing paperwork and CA registration with Steven in Finance, even though we're going to pay cash.
A family friend lives no too far away, and kindly offered to go physically look a the truck and drive it for me. Bert calls me from the truck and confirms what Mike has told me. I push Mike further and send him a specific list of things I want to know about the truck and its condition in detail. He sends me a lengthy video walkaround of the truck underneath, inside and out. I give him the deposit but tell him we can't make it up there for two weeks. Mike says no problem we've got it secured.
Here's the sketchy part for my Coyote. Having yet to touch the truck, we agree on the price and wire the money to NWMS prior to our arrival. A bit of a dice roll for me.
My Wife and I fly up to Seattle on Friday morning December 14, and Uber to NWMS Puyallup where Mike is waiting with the truck. It seems to be everything I've been told so far. I ask Mike for a creeper so I can inspect the undercarriage and he brings one right away. A used truck for sure, but in great condition there too and I like what I see. We go for a drive to check things out as well as to make sure the high speed shimmy in the font end Bert discovered had been fixed as Mike said would happen. A very nice truck.....I like it.
We have purchased vehicles miles away and out of state before. My Wife had all of the paperwork in order with Steven in Finance before we arrived. A few signatures later, we get the keys but the truck is gone! Seconds later it rolls back up, full of gas and with some Ford floor mats to protect the carpet on the way home. A very nice gesture by Mike and NWMS.
My Wife and I shake hands with our new friends, pile in the truck and burn the 1,100 miles south back home. The truck doesn't miss a lick and we pull in our driveway at 10PM Saturday night.
Thank you Mike and NWMS. The experience makes us want to buy another truck from you.
Other Employees Tagged:
Steven in Finance
Had the best experience purchasing my new car today. Mike and Israel were great and extremely helpful. Mike has great customer service and he truly made sure we got the best deal. My family and I will recommend everyone to them
"Great truck selection, not the best service after purchase"
“Best place to go if looking for a truck; you’ll be treated right, won’t feel pressured, and you’ll leave happy with your final decision”
That was our original review. We still feel we weren’t pressured into buying, and we love our truck. However, we feel as soon as we left the lot, we were just another number. There were a few things that needed to be taken care of on the truck, and when we brought it back to have the battery replaced, each person we talked with seemed to tell us that another person was checking into the other situation and would get back to us. Nobody did. We had to call, then they were to get back to us once again about an appointment time that would work for us. Haven’t heard from them, but unfortunately we’re not surprised.
Things I would recommend be changed:
Fill up the gas tank-we spent close to 50 thousand and left the lot with under a quarter tank of gas.
Respond to your customer-if you cannot do this yourself, have someone else on your team do so. Make your customer want to refer others or return themselves when they’re looking for another vehicle.
Do not make empty promises-my husband told the salesperson he would not have bought the truck without their promise to have a specific issue fixed....either don’t make the promise in the first place, or follow through with what you say.
Make a good reflection on the company you work for-what each employeee does creates a reflection on the business as a whole; treat your customers right and you will leave a great reflection!
"Very quick and easy"
I gave my rating because it was pain free no hassle very helpful best experience so far buying a vehicle no questions asked I am very satisfied
"Good overall experience "
They worked to get me the apr I was looking for and the car was clean and in great condition when we arrived. Overall a painless experience
"Absolutely the BEST"
We are so blessed to have been referred here. Mike Nikzat wa so helpful and straight up about everything. We appreciate his kindness and honesty. We love our new Ford Escape.... we even got the color we wanted. Woohoo. Ask for Mike, he is the Best. Thank you