Mike Owen
Mike Owen at Southern Chrysler Dodge Jeep Ram Greenbrier
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Mike Owen

Fixed Operations Director

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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2.4
5 Reviews

Dealership Experience

29 yrs, 10 mos

2.4

5 Reviews

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5 Reviews of Mike Owen

April 15, 2024

Dealership Rating
Employee Rating

You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

November 06, 2023

Dealership Rating
Employee Rating

Mike owen is useless doesn't communicate and has failed to deliver mutiple times while having my truck in for repairs. The technicians, if you can call them that, are the worst, i had to show them the 1/4i More

by shelderman82
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Murphy , Barbara

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 02, 2023

Dealership Rating
Employee Rating

Absolutely the worst experience I have ever dealt with a dealership. Horrible service and management More

by bgetz88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Bgetz88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 10, 2023

Dealership Rating
Employee Rating

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cody. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 08, 2023

Dealership Rating
Employee Rating

Greenbrier Jeep is number one in our book. ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ More

by JANDTBANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Humphries, Joe Anthony , had service done and the people were extremely nice!!

Oct 09, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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