Mike Pawlowski

Serpentini Chevrolet of Willoughby Hills responded

Hello, Providing a positive experience is our top priority, and we are happy to learn that our team achieved that goal. We are, however, disappointed to hear that you are not happy with your new car. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly as we welcome the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Serpentini Chevrolet of Willoughby Hills responded

Congratulations on your new vehicle! We are so glad that MIke had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Serpentini Chevrolet of Willoughby Hills responded

Thank you, Arierion! We appreciate your business, Mike and Ryan look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your review. Quality customer service is always our number one priority. We will share your comments with the team. We hope to have you as one of our valued customers for many more years to come!

Serpentini Chevrolet of Willoughby Hills responded

Angel, Thank you so much for taking the time to share your feedback with us. Mike and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, and we look forward to working with you again. Congratulations on your Silverado!

Serpentini Chevrolet of Willoughby Hills responded

Bob, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Mike, Alan, and our Serpentini Chevrolet of Willoughby Hills team are glad to have you as a customer.

Serpentini Chevrolet of Willoughby Hills responded

Nick, Thank you so much for your excellent review! We are so glad that Aramis and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Serpentini Chevrolet of Willoughby Hills responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Mike could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Serpentini Chevrolet of Willoughby Hills responded

Thank you, Denise! It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!