Robert Gordon
Robert Gordon at Shottenkirk Toyota Weatherford

Robert Gordon

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
81 Reviews

Industry Experience

5 yrs

4.9

81 Reviews

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81 Reviews of Robert Gordon

November 03, 2026

Dealership Rating
Employee Rating

Everyone was great, I pulled in. I was told it would take an hour and a 1/2 to 2 hours to do my car And I was getting updates on a regular, and it ended up only taking an hour and More

by lajundamac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2026

Shottenkirk Toyota Weatherford responded

We're glad the regular updates kept you informed during your Toyota Highlander's service and that you appreciated the car wash. Thank you for the five star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

October 06, 2026

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The service writer was very professional and courteous. The services were performed correctly in timely. The environment was friendly and clean. I would recommend this dealership to others. More

by Billdalzieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Shottenkirk Toyota Weatherford responded

Hearing that our service writer was professional and courteous highlights our commitment to respectful service. Knowing that the work on your Toyota Tacoma was done correctly and on schedule is rewarding. We’re glad the friendly, clean environment added to your visit, and we appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

October 01, 2026

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Great service department, comfortable waiting area. Service Advisor has always been communicative. I feel like my vehicle is in good hands. More

by vince
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Shottenkirk Toyota Weatherford responded

Your Toyota Tacoma is in great hands with our attentive service advisors. Thank you for highlighting our comfortable waiting area and clear communication. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

September 30, 2026

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I just happy to see all Americans team in the dealership. The less grangers the better🙏🙏🙏 More

by Capsizedparadises.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Shottenkirk Toyota Weatherford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota Weatherford! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

September 24, 2026

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Employee Rating

Robert has always had phenomenal customer service. My Highlander had a delayed start and I panicked and rushed there. He was able to squeeze me in, diagnosed the issue and change my battery all under More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Shottenkirk Toyota Weatherford responded

Knowing that Robert could diagnose and replace the battery on your Highlander in under an hour is rewarding. We’re glad he took extra steps to ensure your vehicle received immediate attention. Thank you for your five-star rating and kind words; we look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 30, 2026

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Employee Rating

They did right and took good care of me after a miscommunication. I appreciate them thinking long term to keep me as a returning customer! More

by DLSD
Recommend Dealer
Yes
Aug 30, 2026

Shottenkirk Toyota Weatherford responded

We’re glad our service team could quickly address the miscommunication and take good care of your Toyota Highlander. Knowing you appreciate our long-term approach to your loyalty means a lot to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 23, 2026

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Employee Rating

Service was very quick and great. Was in for oil and filter change and tire rotation More

by daddyoreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

Aug 23, 2026

Shottenkirk Toyota Weatherford responded

Knowing that you found our service efficient and thorough means a lot to our service department. Thank you for trusting us with the oil and filter change and tire rotation on your Toyota Tundra. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 14, 2026

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Manny was very Professional. He was helpful by listening as I explained the issue with my car and getting it fixed. More

by tangie.reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Shottenkirk Toyota Weatherford responded

Knowing that Manny’s professionalism helped make your service experience seamless means a great deal to our service team. Our team is pleased we could listen to your concerns and get your RAV4 back on the road. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 09, 2026

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Employee Rating

Service department was very attentive. Will return once the part is ordered so repairs can be made. More

by MicheleHalk
Service Communication
Recommend Dealer
Yes
Aug 09, 2026

Shottenkirk Toyota Weatherford responded

Knowing you felt well cared for by our service department means a lot to our team. We look forward to completing the repair on your Toyota 4Runner once the part arrives. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

May 29, 2026

Dealership Rating
Employee Rating

The service person robert helped me more faster than expected. I will be definitely be returning again for my service again. More

by angel14jhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Sprinkle

May 29, 2026

Shottenkirk Toyota Weatherford responded

Thank you for sharing your experience. We’re glad Robert provided prompt assistance for your Toyota and that the service was quicker than anticipated. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

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