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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender | Page 51

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
582 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

23 yrs

5.0

582 Reviews

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582 Reviews of Mike Pfender

January 08, 2024

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Employee Rating

Received quality service when I first purchased my vehicle new, and that same quality has carried through to the service department. More

by JG
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jan 17, 2024

Shottenkirk Toyota Weatherford responded

JG, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 06, 2024

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Employee Rating

Anytime I’ve brought my vehicle in for servicing, the dealership has been quick in turning my vehicle around and out. More

by Tommyjnmelissa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Shottenkirk Toyota Weatherford responded

Tommy, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

January 05, 2024

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I always get great service and always feel very well taken care of! I would recommend Mike! More

by Bijou.cezanne
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Shottenkirk Toyota Weatherford responded

Bijou, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

January 05, 2024

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Love the new look! Always get taken care when I bring my cars in for service. More

by Sienna.cheyenne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hunter

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Jan 08, 2024

Shottenkirk Toyota Weatherford responded

Sienna, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 04, 2024

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Employee Rating

Manny is nice and courteous, I was in to get my car services and Manny communicated well with me. More

by arthurhinton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RICK NOWKA

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Jan 05, 2024

Shottenkirk Toyota Weatherford responded

arthur, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 03, 2024

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Employee Rating

Both Mike Pfender, and Rachel Sims have been instrumental in keeping me on track w preventative maintenance for my '12 Tundra. Rachel and Mike have also recognized how important the longevity of my Tundra i More

by Conwaybenjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims

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Jan 04, 2024

Shottenkirk Toyota Weatherford responded

benjamin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 29, 2023

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Employee Rating

Mike Pfender is always so helpful and knowledgeable. I listen to his recommendations and schedule my services as needed. I wouldn’t trust anyone else with my vehicles. More

by newwings2911
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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December 23, 2023

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Mike has been an amazing service advisor. Every time I have came for service for my 4Runner it has been quick and painless. More

by busy.b.constr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 26, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 21, 2023

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Employee Rating

I really like their service department. They are very helpful and the wait for oil change and tire rotation is not long. More

by CARRIEMZMINX
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Dec 26, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 20, 2023

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Employee Rating

Great place as always. Service is fast and complete. Beautiful new facilities. Parts department guys are the best! More

by kellycranford
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler , Kelly Cranford

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