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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender | Page 55

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
570 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

22 yrs, 8 mos

5.0

570 Reviews

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570 Reviews of Mike Pfender

October 29, 2023

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Employee Rating

Spent over 2000$ on 100,000 mile tune up then had to return the next day for engine light and they’re having a problem figuring out what’s wrong. Very frustrating because there was nothing wrong with th More

by Flatwoodprairie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 31, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

October 28, 2023

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Employee Rating

Excellent service. . love the new facility just wish the TVs were showing football on a Saturday.. lol More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Shottenkirk Toyota Weatherford responded

Tina, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

October 26, 2023

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Employee Rating

Had a phenomenal experience with Mike Pfender! Everything was easy and fast, The service was great! More

by bambor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Shottenkirk Toyota Weatherford responded

bambor01, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 25, 2023

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Employee Rating

They have friendly staff who treat us with respect and professional service everytime we go to them. More

by donhoeckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker

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Oct 31, 2023

Shottenkirk Toyota Weatherford responded

donhoeckle, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

October 25, 2023

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Employee Rating

Mike Pfender is an absolute professional. Every service interaction I have had with him has been highly knowledgeable, courteous and always helpful. More

by laurastevensonrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Shottenkirk Toyota Weatherford responded

laurastevensonrr, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 24, 2023

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Employee Rating

At Shottenkirk Toyota go see Mike Pfender when you need service he will take care of you! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Shottenkirk Toyota Weatherford responded

Terry, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

October 23, 2023

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Employee Rating

Friendly atmosphere beautiful building and free fresh coffee thanks for everything you do awesome location More

by egallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Shottenkirk Toyota Weatherford responded

egallegos, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

October 23, 2023

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Employee Rating

Mike went above and beyond to help me with every thing I needed done. I really appreciate Mike . More

by Vicki Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2023

Shottenkirk Toyota Weatherford responded

Vicki Jill, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 19, 2023

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Employee Rating

Mike did great giving me the details on prices and quotes needed for my car. More

by Seth
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker, Rachel Sims

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Oct 20, 2023

Shottenkirk Toyota Weatherford responded

Seth, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 18, 2023

Dealership Rating
Employee Rating

Check engine light came on this morning. Service manual says to take the car to the dealership immediately. Didn’t have an appointment, but Mike got to me in a reasonable amount of time. Too More

by Kathleen Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2023

Shottenkirk Toyota Weatherford responded

Kathleen Moss, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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