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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender | Page 55

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
582 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

23 yrs

5.0

582 Reviews

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582 Reviews of Mike Pfender

November 09, 2023

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Employee Rating

Reached out to verify all work done was correct and helped accurately diagnose the work I needed done. More

by btucker.tamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Shottenkirk Toyota Weatherford responded

btucker.tamu, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2023

Dealership Rating
Employee Rating

I experienced very good customer service from Michael Pfender. Fast, efficient, and helpful. Would recommend. More

by Zavryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Shottenkirk Toyota Weatherford responded

Zavryn, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 08, 2023

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Employee Rating

My wife loves her 2021 Tundra. I appreciate the Service Department (Mike in particular). I still talk to Aubrey (the salesman who sold us the truck in 2021) when I com in for servi More

by romans116boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Clingings

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Nov 09, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

November 07, 2023

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Employee Rating

We did not purchase our vehicle at Shottenkirk, you wouldn’t know it by how we were treated though. While on a road trip from out of state, our service light came on, this was the closest dealership. M More

by Kclucky2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 08, 2023

Shottenkirk Toyota Weatherford responded

Kclucky2000, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

Dealership Rating
Employee Rating

The work was started at reservation time and finished timely. Service department did a good job. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 08, 2023

Shottenkirk Toyota Weatherford responded

Fran, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2023

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Employee Rating

Much better service experience from the last time. I appreciate the text to set up an appointment as well as the text updates while my vehicle was being serviced More

by rdrsenior1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 06, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 02, 2023

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Employee Rating

I am so glad that I brought my vehicle to Mike. The man is a very professional in doing his job. The best part is I can see he loves his job. This reflects his professionalism! More

by Morab.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 06, 2023

Shottenkirk Toyota Weatherford responded

Morab, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 01, 2023

Dealership Rating
Employee Rating

Everyone we had any contact with was very friendly, considerate, and very professional.. We must mention Mike Phender especially. Shottenkirk Toyota should be very proud of such a competent and respe More

by burkhalterfarms01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 01, 2023

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Employee Rating

Nice clean reception area, great service. Mike the service writer stayed in touch with me on all the repairs needed and prices. And all was done ln a timely manner. More

by Kenmikes1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2023

Shottenkirk Toyota Weatherford responded

Kenmikes1156, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2023

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Employee Rating

Very efficient and helpful. I always take my vehicle to them for anything I need done. More

by Ranger fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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