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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender | Page 55

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
578 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

22 yrs, 11 mos

5.0

578 Reviews

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578 Reviews of Mike Pfender

November 07, 2023

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Employee Rating

The work was started at reservation time and finished timely. Service department did a good job. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Shottenkirk Toyota Weatherford responded

Fran, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2023

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Employee Rating

Much better service experience from the last time. I appreciate the text to set up an appointment as well as the text updates while my vehicle was being serviced More

by rdrsenior1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 02, 2023

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Employee Rating

I am so glad that I brought my vehicle to Mike. The man is a very professional in doing his job. The best part is I can see he loves his job. This reflects his professionalism! More

by Morab.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 06, 2023

Shottenkirk Toyota Weatherford responded

Morab, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 01, 2023

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Employee Rating

Everyone we had any contact with was very friendly, considerate, and very professional.. We must mention Mike Phender especially. Shottenkirk Toyota should be very proud of such a competent and respe More

by burkhalterfarms01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 01, 2023

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Employee Rating

Nice clean reception area, great service. Mike the service writer stayed in touch with me on all the repairs needed and prices. And all was done ln a timely manner. More

by Kenmikes1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2023

Shottenkirk Toyota Weatherford responded

Kenmikes1156, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2023

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Employee Rating

Very efficient and helpful. I always take my vehicle to them for anything I need done. More

by Ranger fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2023

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Employee Rating

As long as I have owned my Rav 4 I have always had great service. More

by thorntonmk59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 01, 2023

Shottenkirk Toyota Weatherford responded

thorntonmk59, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

October 31, 2023

Dealership Rating
Employee Rating

Sherry is the best in the business! ! Go see her for all your service needs!! Very nice and helpful 👍 More

by patrickkemp0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gordon, Manny Martinez, Mike Kessler , Tim Krolak, Sherry Parker, Rachel Sims

Print
Nov 01, 2023

Shottenkirk Toyota Weatherford responded

patrickkemp0528, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 29, 2023

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Employee Rating

Spent over 2000$ on 100,000 mile tune up then had to return the next day for engine light and they’re having a problem figuring out what’s wrong. Very frustrating because there was nothing wrong with th More

by Flatwoodprairie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 31, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

October 28, 2023

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Employee Rating

Excellent service. . love the new facility just wish the TVs were showing football on a Saturday.. lol More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 31, 2023

Shottenkirk Toyota Weatherford responded

Tina, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

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