Mike Pietrangelo | Page 6

Very quick service service employee was very helpful and friendly. I don’t care for the car salesmen, but the service dept. was great. friendly. I don’t care for the car salesmen, but the service dept. was great. More

by NONI1755 Verified Customer Verified Customer

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It took over 3 hours for maintenance and repair. The video of work done said one thing, but then the service tech told me something else. I must return to have to work completed, which is fine, but The video of work done said one thing, but then the service tech told me something else. I must return to have to work completed, which is fine, but communication was rather lacking. I like the service dept at Classic. But I admit I made a mistake when I bought my car from them. I have a 2026 Passport that I’ll be selling within the next few weeks. I’ll likely return to Honda of Mentor. Ahh well, we all learn from our mistakes. More

by LORRIE.BENZA Verified Customer Verified Customer

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Excellent service every time. This is the third car my family bought from Classic Honda and got service done as well. The service is quick, efficient, and polite. This is the third car my family bought from Classic Honda and got service done as well. The service is quick, efficient, and polite. More

by vegankat70 Verified Customer Verified Customer

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Overall great experience - appreciated the video walk thru of the inspection and explanation of services. thru of the inspection and explanation of services. More

by Ptc897 Verified Customer Verified Customer

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All the employees were very friendly and helpful The car service and interaction was excellent service and interaction was excellent More

by ROGER.AMOROSO Verified Customer Verified Customer

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One of the best dealer experiences I’ve ever had. I’ve purchased new vehicles from Toyota, Ford, and Lexus, and my first Honda dealer experience was definitely friendlier and overall great. Chris Gon I’ve purchased new vehicles from Toyota, Ford, and Lexus, and my first Honda dealer experience was definitely friendlier and overall great. Chris Gonzales was very friendly, thoughtful, and walked me through the whole detailed leasing process. More

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Service was quick and professional. Everything was explained to me. The car was delivered on time. Everything was explained to me. The car was delivered on time. More

by CHERYLMCQUATE Verified Customer Verified Customer

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Valerie was able to explain everything that was recommended by the technician and why they should be done. Very helpful explanations. And was able to provide a loaner car for the day. recommended by the technician and why they should be done. Very helpful explanations. And was able to provide a loaner car for the day. More

by MAH0 Verified Customer Verified Customer

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very quick and profeessional service. Explained everything that was done. help to change the settings on the lane control feature that was quite an annoyance. Explained everything that was done. help to change the settings on the lane control feature that was quite an annoyance. More

by TOM_HANNAN Verified Customer Verified Customer

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Clean inviting waiting area, Clearly explains repair/maintenence options along with pricing. Provides updates on progress repair/maintenence options along with pricing. Provides updates on progress More

by mothermodem Verified Customer Verified Customer

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