Mike Pilkington
Mike Pilkington at Bob Rohrman Toyota

Mike Pilkington

Finance

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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17 Reviews
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17 Reviews

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17 Reviews of Mike Pilkington

June 13, 2023

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Employee Rating

Excellent service from the team. They answered all my questions clearly and made the whole car buying experience a positive experience. More

by mike49.hannan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 17, 2023

Dealership Rating
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Easy ! !! Thanks for the ease of buying , had what I wanted , quick in and out! Thanks for taking good care of me More

by melissa_m_wagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Rogers

Mar 19, 2023

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle!

March 11, 2023

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Employee Rating

They made the process simple and efficient, I appreciated working with Rayme, Travis, and Mike in finance. The entire place did the little things that go a long way. More

by Q.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Thayer, Rayme Ehle

Mar 12, 2023

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2023

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It was a pleasure doing business with Kaden, and Bob Rohrman Toyota. I wasn’t exactly sure which car I wanted, but they helped make the process smooth and seamless. Very happy with my new 2023 Toyota Ca More

by rogerbryant92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JEDADIAH SEKUTERA, Kaden Rice

Mar 11, 2023

Bob Rohrman Toyota responded

Thank you, Roger, for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

February 23, 2023

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Employee Rating

They definitely kept us looking at different options for vehicles within reason of our price range! Just didn’t feel like there was a lot of sporty mid size cars there for our price Range More

by MARKGRAHAM3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stone Dalton, JEDADIAH SEKUTERA

Feb 27, 2023

Bob Rohrman Toyota responded

Thank you for your review, Mark. We're sorry that we weren't able to meet your expectations, and we'd like to learn more. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 23, 2023

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Employee Rating

The whole group I worked with was fantastic and did everything possible to get me in the car I have been looking for that is almost impossible to find in the Midwest. This is my second vehicle from Bob More

by bamac1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Oakes, Travis Thayer

Feb 24, 2023

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2023

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Employee Rating

They were very professional and patient with us went through proximity 5 vehicles before we chose the one that we liked Work with this on our financing And so far extremely happy with the vehicle More

by Sherrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stone Dalton, JEDADIAH SEKUTERA

Feb 12, 2023

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 10, 2023

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Employee Rating

Well, my opinion was really good until I looked at my finance paperwork a few days after the deal was complete. Now, my opinion is extremely low. My interactions with Jedediah Sekutera and Stone Dalton w More

by RUBLE10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stone Dalton, JEDADIAH SEKUTERA

Feb 13, 2023

Bob Rohrman Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 08, 2023

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Employee Rating

Friendly service! They were flexible in meeting me at times when I was available. They were also considerate of my needs and helped me choose the right car. More

by Andrew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kylee Thompson, Travis Thayer

Feb 09, 2023

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Andrew, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 05, 2023

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Employee Rating

They are really nice people I like the way they treat and help and try to do their best to make you feel comfortable , but they don’t have the title for when they said that’s bas More

by luceromarquez56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Drew Vance, Dakota Rogers

Feb 06, 2023

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 14, 2023

luceromarquez56 responded

Unfortunately, they don't seem to care about their work, I paid for the car, but they never gave me my title, they just told me that I have to wait 30 days. I've been waiting for the title for almost 45 days and it turns out that they still don't have it.

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