Mike Porter
Mike Porter at Norm Reeves Honda Superstore Cerritos
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Mike Porter

Fleet and Retention Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Mike Porter

April 18, 2024

Dealership Rating
Employee Rating

The salesman, Mike Porter, was very good, but the dealership did not support me as I thought they would. I had purchased the same vehicle from another dealer just two months prior and they had great More

by bhawley50
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Apr 19, 2024

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience, and we appreciate your feedback. We strive to provide comprehensive support and will take your comments into consideration to improve our services in the future. If you have any further concerns, please don't hesitate to reach out to us directly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 09, 2024

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Employee Rating

I arrived at 2:40pm and I left at 10:04pm. It was the longest wait of my life. I purchased a new car so I guess that made it all better. More

by yadieshines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza Asnashari

Apr 10, 2024

Norm Reeves Honda Superstore Cerritos responded

We apologize for the extended wait you experienced and appreciate your patience. We're glad to hear you're enjoying your new car and hope to serve you better in the future.

December 08, 2023

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Employee Rating

Honda Cerritos is always on top of there game, they figure out situations and give you there best option for your car! More

by Azanette11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with Honda Cerritos. Our team is committed to providing excellent service and finding the best solutions for our customers. We appreciate your support!

October 31, 2023

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Employee Rating

I have not purchased a new car in a lot of years, so I was not sure what to expect when driving over 75 miles to this dealership. Kim Kelly Lujan took of her valuable time to talk to me while on vacation More

by Katherine
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

It's awesome to hear you are loving your new ride. We thank you for your trust in us. Driving that far is certainly a commitment of your time and we're glad we were able to repay your commitment with an excellent experience!

October 01, 2023

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I’m very please with the quality of service from beginning to end Mike is the Best # 1 and financing dept the same way I will definitely recommend you guy with my friend and family 100% satisfy 👌 More

by elisanathaly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you're very pleased with the quality of service, especially from Mike and our financing department. Your recommendation means a lot to us, and we're here to assist your friends and family whenever they need us.

September 28, 2023

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Employee Rating

When I arrived I was greeted professionally and the staff where friendly and helpful willing to answer my questiins More

by l.velazquez544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that you had a professional and friendly greeting when you arrived, and our staff was helpful in answering your questions. Your satisfaction is important to us, and we're here to assist you whenever you have inquiries.

September 19, 2023

Dealership Rating
Employee Rating

Service was very good. They were super patient and made sure I was satisfied before leaving. More

by sharmonig
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adrian Pielea

Sep 21, 2023

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear you had good service, and our team ensured your satisfaction. Thank you for choosing us, and if you need anything in the future, feel free to reach out. Safe travels!

July 24, 2023

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Employee Rating

My salesperson was Mike Porter he was awesome. he was great. in finding me perfect the vehicle. Thank you, Mike Porter, More

by velma autry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2023

Norm Reeves Honda Superstore Cerritos responded

Velma, we truly appreciate you taking the time to share this 5-star rating and review for Mike and our team!

Jul 26, 2023

velma autry responded

Awesome service

July 09, 2023

Dealership Rating
Employee Rating

Michael Porter was excellence. Great service well spend money on my SUV I am very pleased with my SUV More

by velma autry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Porter

Jul 09, 2023

velma autry responded

Great teamwork Mike Porter was awesome and those guys that stay and help. with the close were good also Thank you Michael Porter.

Jul 09, 2023

velma autry responded

great

Jul 09, 2023

velma autry responded

Mike Porter is a great and awesome salesman.

July 09, 2023

Dealership Rating
Employee Rating

Thank you Mike Porter I love everything about my experience buying from you. and Norm Reeve More

by velma autry
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jul 09, 2023

velma autry responded

Thank you Mike Porter I love everything about my experience buying from you. and Norm Reeve s

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