Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.8
205 Reviews

Dealership Experience

15 yrs, 7 mos

Industry Experience

21 yrs, 2 mos

Specialties & Trainings

Customer Relations Manager

3.8

205 Reviews

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205 Reviews of Kevin Harris

October 10, 2024

Dealership Rating
Employee Rating

1. The sales guy dn’t know the basic features of the car. He does even know the location of the jack. Very slow in respondibg after sales issues. The car is not full tank when it was endorsed. According to More

by gerrysupnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Olvera=*** / Adrian Pielea =***

Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for reaching out, Gerry. We'd like to opportunity to address your concerns at a time that works for you. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 08, 2024

Dealership Rating
Employee Rating

They're number one for a reason. Simply the best. Haters gonna hate. GG Norm Reeves team! More

by missmvboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service team

Oct 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great feedback! We're delighted you enjoyed your experience and hope to welcome you back soon.

October 04, 2024

Dealership Rating
Employee Rating

1. Sale person is accomodating at first. Although he is not well verse with the basic features of the car. He does not even know the location of the jack. After sales he is slow in responding to quality is More

by gerrysupnet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Olvera- *** / Adrian Pilea - ***

Oct 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide your feedback. We strive for excellent customer service are are saddened to hear you experienced anything less. Please contact us so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 03, 2024

Dealership Rating
Employee Rating

Good customer service very helpful and nice would recommend family and friends 5five star rate More

by vonnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We’re delighted to have provided a great experience for you. See you again soon!

October 03, 2024

Dealership Rating
Employee Rating

It was beneficial and friendly, making purchasing my new vehicle enjoyable. Thank you for your assistance. More

by vonzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Meysam Kaed

Oct 03, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us a 5-star rating! We look forward to serving you again.

October 03, 2024

Dealership Rating
Employee Rating

The staff was friendly, helpful, and knowledgeable. I didn't feel pressure ti make a purchase and staff was attentive to my questions and personal car needs. More

by jennym.garcia13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Meysam Kaed

Oct 03, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience! Our team is always here to help, so don’t hesitate to reach out.

September 29, 2024

Dealership Rating
Employee Rating

I’m happy with Cerritos honda reeves, great staff and very impressive service. Thank you More

by rajamze162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5-star feedback! If there's anything else we can help with, don't hesitate to contact us.

September 28, 2024

Dealership Rating
Employee Rating

I had to wait three hours for my car and they told me that it will only be two hours More

by Mscavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Magana, Susanna Yim

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We apologize for the length of your wait and that we failed to serve you in a timely manner. Please reach out to us so that we can learn more about your experience with us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 26, 2024

Dealership Rating
Employee Rating

A wonderful car dealer and service location. Would recommend to all my friends and family. Have purchased 2 cars from this location. Will definitely buy from this dealer in the future. More

by elvia.esqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We appreciate your business and can't wait to see you again.

September 24, 2024

Dealership Rating
Employee Rating

I had not even imagined in my wildest dreams that he would accept my dream. It is truly unbelievable. More

by sandeepbhandi27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had such a great experience! Our team is here to help whenever you need us.

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