Mike Pytel

Got a good deal, and the front desk staff were excellent, but the actual salesman was quite rude to us and other guests - was impatient, dismissive, and pushed us to buy the car without wanting to answer any but the actual salesman was quite rude to us and other guests - was impatient, dismissive, and pushed us to buy the car without wanting to answer any questions about its history beyond what he’d already printed out. The woman I initially signed my papers with was great, but there was a small mistake made and they needed me to resign a document when I came back to pick up the car, and the salesman literally pulled the paper away from me while I was still signing. Could have just been the one guy who was the problem, but I wouldn’t go back again. More

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Mike Pytel is the best Serra Team sales person He worked hard to find the perfect used car for us. He ensured every step along the way ran smoothly. I will definitely buy another car from Mike. I’d als hard to find the perfect used car for us. He ensured every step along the way ran smoothly. I will definitely buy another car from Mike. I’d also like to commend Jonathan for making this investment a smooth process. Closing on a purchase like this can be stressful. Jonathan knows his stuff and made the purchase fun. Serra is lucky to have Mike and Jonathan on their team More

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Everything aligned the salesman, the car, the color the pricing went smoothly. Even the finance guy helped out a little bit to make it a great experience overall, I would recommend them they work with you. pricing went smoothly. Even the finance guy helped out a little bit to make it a great experience overall, I would recommend them they work with you. Good people to work with thank you. More

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Gave me top amount on trade in. Made the entire process quick easy to understand and gave me the deal i wanted with no haggling. Made the entire process quick easy to understand and gave me the deal i wanted with no haggling. More

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It has been 10 years since we (my husband and I) had last purchased a vehicle. Most people would shop around and jump to different dealerships trying to find the best deal, but with my experience I didn’t ha purchased a vehicle. Most people would shop around and jump to different dealerships trying to find the best deal, but with my experience I didn’t have too! This was a one stop shop for us! We inquired about a newly used vehicle and by luck we were placed with Robert Bell…. Personally I didn’t want to be overwhelmed with options so Mr. Bell helped narrow down 3 different cars with relatively same mileage and similar costs. He was knowledgeable and not pushy whatsoever. Highly recommend Robert and this dealership. It’s so hard to get good and honest customer service these days, so thank you to Robert and his team for exceeding all our expectation! Also side note: Mike Pytel… although he was not our salesman, he sat at his desk behind Mr. Bells, and he also greeted me with a smile and helped lend a hand when I cut myself opening a toy for my kids in the waiting area. I know it’s not a huge deal, but he was just so nice and helpful in aiding the situation. Super nice guy, and I’m sure he’s just as amazing as Robert at his job! You guys can’t go wrong with a team like this! I truly and genuinely mean that! Thank you Robert and SerraFordFH! Sincerely, Chelsea & Joe Swykert (The new proud owners of a 2022 Cadillac XT4) More

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Great experience from beginning to end of sale. Well experienced salesman, no pressure to buy something I didn't want. Told him what I wanted and got it. Awesome job, friendly experience. Will defi Well experienced salesman, no pressure to buy something I didn't want. Told him what I wanted and got it. Awesome job, friendly experience. Will definitely be back. More

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Robert was very helpful and kind. He was able to answer all of my questions and concerns. He was always very prompt when getting back to me. He made the trade in purchase very smoo He was able to answer all of my questions and concerns. He was always very prompt when getting back to me. He made the trade in purchase very smooth. More

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Very good dealer…Made sure my used car was mechanically sound…Mike Pytel my salesperson deserves 4 stars alone. I’ll go back for 👍. It’s the truth… I don’t sugarcoat anything! sound…Mike Pytel my salesperson deserves 4 stars alone. I’ll go back for 👍. It’s the truth… I don’t sugarcoat anything! More

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Phenomenal! Everyone was incredibly friendly and helpful. Mike Pytel and Colin Walters were amazing to work with. Respectful, knowledgeable, understanding, not p Everyone was incredibly friendly and helpful. Mike Pytel and Colin Walters were amazing to work with. Respectful, knowledgeable, understanding, not pushy, and fun! They made the process as easy and quick as possible. I dare say we even ENJOYED buying a car from them. I cannot recommend them more highly. More

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My salesman Mike was very helpful during the whole process. I would recommend him to anyone process. I would recommend him to anyone More

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