Mike Pytel | Page 2

I purchased a truck 10 days before Tom Holzer sold to Serra Ford. My truck was purchased with a 5yr/60,000 warranty. I currently have an engine light for cat converters which would be covered under warra Serra Ford. My truck was purchased with a 5yr/60,000 warranty. I currently have an engine light for cat converters which would be covered under warranty at no cost, but this truck was sold to me with aftermarket converters for whatever reason and now the work cannot be done under warranty. I was offered a payout solution from the managers at the Farmington Hills dealership, but was denied any fix by Serra Corporation. They claim that the vehicle was purchased from Tom Holzer and therefore they will do nothing to resolve this issue. I will never buy from Serra or recommend Serra Ford to anyone...ever. They absolutely do not care about holding any positive customer relations. They are a large corporation and care only about themselves. Buyer beware when it comes to believing your vehicle comes with an actual warranty. More

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I purchased a white 2017 Ford explorer used car manager Michael pytel is very helpful especially after the purchase which is very important thanks Mike Michael pytel is very helpful especially after the purchase which is very important thanks Mike More

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