Mike Rios | Page 7

Very poor service. Took in vehicle for some lights and couldn’t work with the extended company to get them fixed. They were able to charge me $1100 for brakes though. M Took in vehicle for some lights and couldn’t work with the extended company to get them fixed. They were able to charge me $1100 for brakes though. Mike Rios was the service advisor and was less than helpful. Lazy poor service. Do not recommend. Update - Spencer called promising the world. Agreed the service was poor and that’s not how customer service should be handled. I told them I would be available the week of June 3rd to have the car fixed. Well, today is June 24th and still haven’t received a call, text or email. They really seemed to care, but I think it’s only because I left an honest review. Stay away from this dealership. More

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Mike Rios is an amazing service advisor. Drew met me at service entrance and also gave me a ride and picked me up while my car was serviced. He is an extremely polite young man! Mike and pe Drew met me at service entrance and also gave me a ride and picked me up while my car was serviced. He is an extremely polite young man! Mike and people like Drew are why I keep coming back to Coulter Infiniti. More

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Always accommodating, friendly staff, clean facilities, timely estimates, willing to return to purchase another vehicle if necessary timely estimates, willing to return to purchase another vehicle if necessary More

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I had a fantastic experience with Mike Rios. He was incredibly knowledgeable, friendly, and efficient. I highly recommend Mike Rios for his exceptional customer service and expertise. He was incredibly knowledgeable, friendly, and efficient. I highly recommend Mike Rios for his exceptional customer service and expertise. More

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Mike Rios is the best. Fast and professional service. Technician cared about repairs to vehicle. Fast and professional service. Technician cared about repairs to vehicle. More

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Great service and friendly knowledgeable staff. I am very satisfied with the my car is serviced. 13 years old and runs flawlessly after 130K miles. I am very satisfied with the my car is serviced. 13 years old and runs flawlessly after 130K miles. More

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I always receive great service from my service Report Mike R. He is always open and honest about service needed and rendered Mike R. He is always open and honest about service needed and rendered More

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Consistently responsive and high quality customer service. The service team is very reliable with great customer support. service. The service team is very reliable with great customer support. More

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Very friendly service, knowledgeable staff . I will definitely be returning for vehicle repairs. Thank you I will definitely be returning for vehicle repairs. Thank you More

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Mike Rios took great care of me and my vehicle. He advocated for me with the warranty company and the repairs were completed quickly! He advocated for me with the warranty company and the repairs were completed quickly! More

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