Mike Rios | Page 6

As always, service is exceptional. Mike Rios always goes above and beyond expectations and it's all the little details that makes Coulter Infiniti an outstanding service experience! Mike Rios always goes above and beyond expectations and it's all the little details that makes Coulter Infiniti an outstanding service experience! More

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I have been a loyal Infinity car owner for 17 years now: Love my QX80 (nobody challenges ME on the road!) and the service center is the absolute BEST! They communicate their findings, are keeping me abreast Love my QX80 (nobody challenges ME on the road!) and the service center is the absolute BEST! They communicate their findings, are keeping me abreast of upcoming items that will need attention, but are not pushy. They always offer the loaner vehicle if the car will need to be there overnight. You can trust the work done by their mechanics. If only I could remember to turn the headlights back on AUTO when I retrieve my car…;) More

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Excellent customer service in every department at every visit no matter what type of service is needed. visit no matter what type of service is needed. More

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Took in my vehicle for a starting problem, they got me in and out without a hassle. THANK YOU to the entire team...I even got my car washed !! and out without a hassle. THANK YOU to the entire team...I even got my car washed !! More

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Mike was great to work with and was very helpful during my extensive repairs on my car. We highly suggest working with him! my extensive repairs on my car. We highly suggest working with him! More

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The dealership is very clean and the staff is professional. The service advisor was helpful. professional. The service advisor was helpful. More

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Great service, every time! Easy to bring our car here when you are treated well. Easy to bring our car here when you are treated well. More

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Very poor service. Took in vehicle for some lights and couldn’t work with the extended company to get them fixed. They were able to charge me $1100 for brakes though. M Took in vehicle for some lights and couldn’t work with the extended company to get them fixed. They were able to charge me $1100 for brakes though. Mike Rios was the service advisor and was less than helpful. Lazy poor service. Do not recommend. Update - Spencer called promising the world. Agreed the service was poor and that’s not how customer service should be handled. I told them I would be available the week of June 3rd to have the car fixed. Well, today is June 24th and still haven’t received a call, text or email. They really seemed to care, but I think it’s only because I left an honest review. Stay away from this dealership. More

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Mike Rios is an amazing service advisor. Drew met me at service entrance and also gave me a ride and picked me up while my car was serviced. He is an extremely polite young man! Mike and pe Drew met me at service entrance and also gave me a ride and picked me up while my car was serviced. He is an extremely polite young man! Mike and people like Drew are why I keep coming back to Coulter Infiniti. More

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Always accommodating, friendly staff, clean facilities, timely estimates, willing to return to purchase another vehicle if necessary timely estimates, willing to return to purchase another vehicle if necessary More

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