Dealership Experience
11 yrs, 9 mos
314 Reviews
Write a Review314 Reviews of Mike Rodgers
June 28, 2022
Friendly and helpful. Rv was done in a timely manner. We were in and out quickly. Rv was done in a timely manner. We were in and out quickly. More
Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan
June 27, 2022
Service was prompt and on time appointment but tech was slow due to not finishing program exceptance on vehicle. Had to start procedure over and so it took a little longer to complete my visit. slow due to not finishing program exceptance on vehicle. Had to start procedure over and so it took a little longer to complete my visit. More
June 24, 2022
Very helpful and updating on the service of my vehicle. I will be coming back & recommending to family & friends I will be coming back & recommending to family & friends More
Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan
June 20, 2022
They always have me in and out and take care of my every need. Thank you need. Thank you More
Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan
June 16, 2022
I really like my 2016 F-150 and I worried about have it taken care of by a place that knew what they were doing. Truck City Ford is such a place. I was a little concerned about an intermittent rough idle taken care of by a place that knew what they were doing. Truck City Ford is such a place. I was a little concerned about an intermittent rough idle. The service manager took my truck out for a test drive and did extensive computer diagnostics. It was determined the engine was just fine and I was told there would be no charge. Can you imagine that? No charge! My heart skipped a beat. I thought I was being transported back in time to where the customer came first and not just the amount of money that could be squeezed out of him. Thank you Truck City Ford. I am very impressed. More
June 09, 2022
Truck City Ford has been fantastic to work with us on getting our Ford based Motorhome serviced. We returned from a 2-week trip with a whining sound in the cabin. The service manager, Mike Rogers, had hi getting our Ford based Motorhome serviced. We returned from a 2-week trip with a whining sound in the cabin. The service manager, Mike Rogers, had his service tech ride with me so I could point out the sound. I told Mike we only had 2 weeks before we were scheduled somewhere else. They identified the sound as originating in the transmission. The issue required the transmission to be replaced. They worked with Ford to get the transmission in (covered by the Ford Power-train warranty) and installed on a fast schedule. When I picked up the Motorhome, I told Mike that I had not received any information on the Ford warranty from the motorhome dealer. I asked him where I could find it. Although he had a lot of paperwork on his desk that had to be finished, he took the time to print out the warranty for my VIN. I highly recommend Truck City Ford for their expertise and suprub customer service culture!!!! More
Other Employees Tagged: Mario Fuentes
June 04, 2022
They did an excellent work and a fast work on my truck no complaints nad they are very kind complaints nad they are very kind More
Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan
June 03, 2022
Very nice manager, great service and good job , I like it, I will be back it, I will be back More
Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan
June 02, 2022
Nate and Mike are the best. They care and are genuine. Very prompt and detailed as well as patient. They care and are genuine. Very prompt and detailed as well as patient. More
Other Employees Tagged: Nathaniel Lewis , John Jones
June 02, 2022
Appreciate the gentleman that assisted me and helped me get a better price for my tail-light, thank you kindly. get a better price for my tail-light, thank you kindly. More
Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan

